Additional Support - At Risk Students

At Risk Reporting

The At-Risk Reporting system is designed to identify students who may require additional academic and/or personal support. Submitting an at-risk report allows for timely, targeted assistance to be provided, ensuring students can access appropriate support services and stay on track with their studies.

Unit Coordinators can report concerns for their students, including:

  • Academic literacy support
  • Numeracy support
  • Use of sources and artificial intelligence - This category directs students to the Navigating Academic Integrity workshop, which covers the topics listed below. Referred students will receive an email recommending that they attend the workshop.
    • How to use sources appropriately in written work
    • How to use AI effectively and ethically
    • How to paraphrase effectively
    • How to reference correctly, and confidently
  • Non-submission or failing assessments
  • Missing multiple classes
  • Enrolment issues
  • Wellbeing concerns & pastoral care

Once a report has been submitted, support staff at our TNE locations will contact the student to discuss their situation, and offer individualised support and advice.

Students who have been flagged as requiring support for paraphrasing and referencing will automatically be invited to attend a workshop on Navigating Academic Integrity run by Support for Learning.

Triaging of reports

At-Risk reports for both Singapore and Dubai students will be triaged by the Singapore Student Services Manager as follows:

  • Non-submission or failing assessment
    Discipline Leads via Dr Tarin Ong, AD Learning & Teaching
  • English Language and Literacy Support
    Dr Tarin Ong, AD Learning & Teaching
  • Numeracy Support
    Dr Tarin Ong, AD Learning & Teaching
  • Wellbeing Concerns & Pastoral Care
    Dr Tarin Ong, AD Learning & Teaching
  • Enrolment Issues
    Mr Alfred Chen, Student Services Manager
  • Missing multiple Classes
    Singapore Student Services
  • Paraphrasing and Referencing
    Students will receive an email to attend a workshop on Navigating Academic Integrity run by Support for Learning.

  • Non-submission or failing assessment
    Discipline Leads
  • English Language and Literacy Support
    Gabriel Torres, Librarian & Academic Support Advisor
  • Numeracy Support
    Gabriel Torres, Librarian & Academic Support Advisor
  • Wellbeing Concerns & Pastoral Care
    Maheen Shahab, Counsellor & Learning Support Advisor
  • Enrolment Issues
    Mr Alfred Chen, Student Services Manage
  • Missing multiple Classes
    Dubai Academic Services
  • Paraphrasing and Referencing
    Students will receive an email to attend a workshop on Navigating Academic Integrity run by Support for Learning.

How to Submit an At-Risk Report

Unit Coordinators can complete the At-Risk Report here:

Additional Support (At-Risk) Form

 

Supporting Information:

The quick reference and video guides support academic staff to report at-risk students using the online form.

Quick reference guide

Video guide to at-risk reporting