During your appointment, the doctor may refer you for tests or specialist appointments.

In Australia appointments with specialists and psychologists require a referral letter from a general practice doctor. If you think you need to see a specialist, make an appointment with one of our doctors to find a specialist to meet your needs.

Some tests, such as blood tests, can be carried out by the nurse within the clinic. Other tests such as x-rays, ultrasounds and other specialist investigations will need to be attended elsewhere. Your doctor will give you a referral card for other investigations, with details of where to go and appointment dates/times. Make sure to check in with your doctor regarding any fees for these follow ups.

Receiving your results

All results of specialist reviews, tests and investigations will be forwarded to your treating doctor within our service, so they can continue to coordinate your health care.

If you require further review, we will contact you by phone, text message or letter to arrange your follow up appointment.

It’s important that you advise our reception staff of any changes to your contact details, as any delays in setting your follow-up appointment could affect your health care.

For confidentiality reasons, we do not give out test results over the telephone. Please also note that our staff are not able to give test results to patients unless authorised by the treating doctor.

We do not routinely contact patients for normal tests results.