Set up your password
When you start at Murdoch you need to set up your password. To ensure your new password meets the requirements and is secure, refer to create a strong password.
Students
You will be prompted to set up your Murdoch password when accepting your offer to study at Murdoch. Details of this process are included in your offer letter.
You can set up your password later by logging into the Online Response System. If you do not have a Murdoch password, contact IT Service Desk.
Staff
If you are a Murdoch staff member or contingent work (contractor, etc.) you can create your Murdoch password using the password reset. This process will send a code to your mobile and/or personal email address (that you have registered with HR) that you can then use to change your password. If you need to update your mobile and/or personal email address please do these via myWorkday or contact People & Culture via Murdoch Support.
Self-service password reset
The first time you log in to a Murdoch system, you will be asked to provide some additional information to allow you to reset your password if you forget it.
Change or reset your password
Changing your password regularly helps keep your account and personal details secure. To ensure your new password meets the requirements and is secure, refer to create a strong password.
Change your password
If you know your current password, you can change it at any time.
Reset your password
Requires your personal verification details. If you don't have your details set up, contact IT Service Desk.
Creating a strong password
Passwords help protect you against identity theft. It is important that passwords are complex enough that they cannot be easily guessed, and that they are changed frequently.
Password requirements
Your password must be between 8 and 30 characters and include:
- at least one upper case alphabetic character (A-Z)
- at least one lower case alphabetic character (a-z)
- at least one numeral (0–9) or special character (*|+#) but not an ampersand (&) or double quotes (").
Your password must not:
- match any previous passwords
- include any characters occurring more than four times
- include alphabetic or numeric sequences of three or more characters (e.g. abc, 123)
- include keyboard sequences of three or more alphabetic characters (e.g. qwerty)
- include six or more sequential characters from your Murdoch username
- include three or more sequential characters from any part of your name
- include your date of birth.
Password recommendations
Create a passphrase
Use symbols and numbers to replace some of the letters, to make a passphrase that is both strong and easy to remember. For example, "gibsonplayauthentic" can be rewritten as "gibs0nplay@uthentic".
Don’t use any of the following, spelled either forwards or backwards:
- names of anybody or anything associated with you (e.g. family, friends, pets)
- numbers associated with you (e.g. birth date or year, phone number, license plate number)
- words found in an English or foreign language dictionary
- place names
- proper nouns
or any of the above followed or preceded by a single numeric character and a single special character.
Don’t share your password or write it down
Your password should remain private. Do not share it with anyone, write it down or store it in an email or text file.
Use a password manager
Install a free, open-source password management tool like KeePass or Bitwarden to help generate, manage and store your passwords securely.
Don’t use 'Remember Password' option
Passwords saved to your computer or browser are a security risk, as they may be accessed by others from your computer or through attacks on outdated browsers.
Change your password frequently
It is recommended that you change your password for critical systems and accounts, including your Murdoch account, every 90 days.
Don't reuse passwords
Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) is an additional layer of security to access and log into systems. For example: a debit card is the physical item you carry around, and your Personal Identification Number (PIN) ensures the card cannot be used by itself. MFA is a proven security measure to mitigate fraud, phishing and account takeover.
Our MFA allows you to verify your account by
- sending an SMS with a verification code to your mobile phone, or;
- sending a notification via the Microsoft Authenticator app.
We highly recommend that you setup and choose Microsoft Authenticator app as your default sign-in method as this is provides more security over verification SMS code. Instructions on how to set up Microsoft Authenticator app as your default sign-in method can be accessed here.
Need help?
Contact our experienced IT Service Desk team.
- Submit an online request
- Phone: +61 8 9360 2000 (Monday–Friday 8am–5pm)