Set up your password
When you start at Murdoch you need to set up your password. To ensure your new password meets the requirements and is secure, refer to create a strong password.
You will be prompted to set up your Murdoch password when accepting your offer to study at Murdoch. Details of this process are included in your offer letter.
You can set up your password later by logging into the Online Response System. If you do not have a Murdoch password, contact IT Service Desk.
If you are directly employed by Murdoch University you can create your Murdoch password using the password reset. This requires your personal verification details. If you do not have verification details set up, contact IT Service Desk.
If you are not directly employed by Murdoch University (for example, contractors, volunteers and other affiliates) you will be assisted by a Murdoch staff member to set up your account and password.
Self-service password reset
The first time you log in to a Murdoch system, you will be asked to provide some additional information to allow you to reset your password if you forget it.
Change or reset your password
Changing your password regularly helps keep your account and personal details secure. To ensure your new password meets the requirements and is secure, refer to create a strong password.
Before you change or reset your password, it is important that you:
- log out from any Murdoch applications and websites you have open
- disable eduroam (wifi) and Murdoch email/calendar sync on your phone and mobile devices.
Change your password
If you know your current password, you can change it at any time.
After changing your password
After you change or reset your password you will need to do the following, or you may be locked out of your account:
- wait five minutes for your new password to update across all applications and systems before logging back in
- update all stored passwords.
If after waiting five minutes you are unable to log in to your account or access eduroam (wifi), contact IT Service Desk.
Creating a strong password
Passwords help protect you against identity theft. It is important that passwords are complex enough that they cannot be easily guessed, and that they are changed frequently.
It is recommended that you change your password every 90 days. Staff are required to change their passwords every 90 days.
Your password must be between 8 and 30 characters and include:
- at least one upper case alphabetic character (A-Z)
- at least one lower case alphabetic character (a-z)
- at least one numeral (0–9) or special character (*|+#) but not an ampersand (&) or double quotes (").
Your password must not:
- match any previous passwords
- include any characters occurring more than four times
- include alphabetic or numeric sequences of three or more characters (e.g. abc, 123)
- include keyboard sequences of three or more alphabetic characters (e.g. qwerty)
- include six or more sequential characters from your Murdoch username
- include three or more sequential characters from any part of your name
- include your date of birth.
Create a passphrase
Use symbols and numbers to replace some of the letters, to make a passphrase that is both strong and easy to remember. For example, "gibsonplayauthentic" can be rewritten as "gibs0nplay@uthentic".
Don’t use any of the following, spelled either forwards or backwards:
- names of anybody or anything associated with you (e.g. family, friends, pets)
- numbers associated with you (e.g. birth date or year, phone number, license plate number)
- words found in an English or foreign language dictionary
- place names
- proper nouns
or any of the above followed or preceded by a single numeric character and a single special character.
Don’t share your password or write it down
Your password should remain private. Do not share it with anyone, write it down or store it in an email or text file.
Use a password manager
Install a free, open-source password management tool like KeePass or Bitwarden to help generate, manage and store your passwords securely.
Don’t use 'Remember Password' option
Passwords saved to your computer or browser are a security risk, as they may be accessed by others from your computer or through attacks on outdated browsers.
Change your password frequently
It is recommended that you change your password for critical systems and accounts, including your Murdoch account, every 90 days.