Course Postgraduate

Graduate Diploma in Design Thinking and Service Innovation

Course details for:
Entry requirements
ATAR:
more entry options
Study mode
Part Time Full Time
First year fee (domestic)
$20,640
Full course fee (domestic)
$20,640
Full time duration
1
Murdoch code
G1084

The fees provided are indicative and intended only as a guide. They are based on a typical full-time enrolment for a first year student at Murdoch University of 24 credit points. The indicative fee is based on the applicable Commonwealth Supported Fee.

Course overview

Design thinking and service innovation is applied within various sectors to deal with complex business and societal issues, with many corporations crediting the practice with the successful development and innovation of their products, services and business models.  

In this course, you will employ human-centred and co-design methods to reframe, employ insights and evaluate complex commercial and social service issues for improved consumer or user experiences. You will also apply practical skill sets by developing, prototyping and implementing the outcomes of these creative approaches through a face-to-face real-world client project as part of the course. This approach to learning sees students like Nina level up their career in a world where creative thinking is valuable currency.  

This course will increase and update the skill set of graduates and current professionals of business, community development, engineering, graphic design, health services, information technology, marketing, strategic communications and sustainable development. 

3 reasons to study Design Thinking and Service Innovation at Murdoch 

  1. This course has been developed with key industry collaboration to provide realistic insight into how creative approaches are used to generate innovative products and services around the world.  
  2. Select two elective units in topics such as web strategy and planning, community development or organisational change to further tailor your Graduate Diploma to level up in your industry or try out a new career route.  
  3. Be supported throughout your studies by passionate tutors with industry relevant experience.  

Develop your skills 

Build the knowledge and skills you need to meet your career or study goals. Here are some of the things you’ll learn: 

  • Design thinking and service innovation processes, including researching, prototyping and evaluating service systems for complex commercial and social problems 
  • The role of human‐centred design in cultural communication and the influence of market requirements, stakeholder perspective and user experience  
  • Adaptability in the context successful production and implementation of innovative products and services 

Your future career 

Design thinking and service innovation principles can be used across multiple sectors including commercial business, resources, creative design and even the public sector. Use your studies to take the next step into a leadership position, or forge a new career in an area of your choosing. Careers could include: 

  • User Experience Designer Brand Strategist  
  • Product Designer 
  • Innovation Lead 
  • Design Researcher 

Start dates

Starting period Location Face to Face Online Mixed mode
Semester 1, 2026 Murdoch Yes No No
Semester 2, 2026 Murdoch Yes No No
Semester 1, 2027 Murdoch Yes No No
Semester 2, 2027 Murdoch Yes No No

View the dates for our teaching periods or find out more about attendance modes.

Starting period Location Face to Face Online Mixed mode
Semester 1, 2026 Murdoch Yes No No
Semester 2, 2026 Murdoch Yes No No
Semester 1, 2027 Murdoch Yes No No
Semester 2, 2027 Murdoch Yes No No

View the dates for our teaching periods or find out more about attendance modes.

Real-world experience

Get valuable experience in our on-campus student creative consultancy MESH.

Facilities and Equipment

You will have access to the equipment and facilities you need to bring your ideas to life in creative media, journalism and content production.

Industry-focused learning

Learn from award winning academics working across the creative and communication industries.

Admission requirements

AQF Level 7 Bachelor’s degree or higher, or satisfactory preparation/professional experience as determined by the Academic Chair.

English Requirements

You must meet a minimum standard in English to study at Murdoch, which for most courses can be demonstrated by providing evidence that you have completed Year 11 and 12 in Australia at any level if you are a domestic student, or through either English proficiency tests, university preparation courses, English language courses, previous tertiary study or vocational education.

Other Requirements

Required units begin in Semester 1. Students that enrol in S2 should consider enrolling in GRD508 Innovation Development, plus up to two Specified Electives available in S2.

Recognition of Prior Learning

Everyone has a different path to university so if you’ve already completed formal or informal learning, you could receive advanced standing. Recognition of Prior Learning (RPL) can reduce the amount of study needed to complete your degree by giving you credit for certain units.

Formal learning can include previous study in higher education vocational education or adult and community education. Informal learning can include on the job learning, various kinds of work and life experience.

Find out more

This information applies to courses offered at our Australian campuses only. Courses offered at our Dubai  and Singapore campuses or delivered by Open Universities Australia may have different requirements.

Admissions and pathways

Unsure whether you qualify for entry or what path to take? Whether you're a school leaver or non-school leaver, our range of pathways can help you get into Murdoch. Check out the options available to find the best one for you.

Choose your pathway

Plan your course

Explore the sample course structure below to get an idea of what your degree could look like, or take the next step in planning your degree:

Use the Course Visualiser - build your personalised study plan interactively

Visit the Course Handbook - Get detailed information on units, prerequisites, and pathways.

To help plan the structure of your course, search for our suggested course plans.

Unit code Unit name Credit points

Fees & Scholarships

Fees

Full course fee: 
$20,640
First year fee: 
$20,640

The fees provided are indicative and intended only as a guide. They are based on a typical full-time enrolment for a first year student at Murdoch University of 24 credit points. The indicative fee is based on the applicable Commonwealth Supported Fee.

Scholarships

Make the most of your university experience by reducing the financial costs with a scholarship. Whether you're a high achiever or have experienced hardship, we offer a wide range of scholarships and awards to students from all walks of life. Explore our scholarships to find the ones you could be eligible for as a new Murdoch student as well as what's available throughout your degree.

How to Apply

Your document checklist

Ready to apply? Before you start, make sure you have all the following documentation ready for a quick application.

Compulsory documents

Evidence that you meet Academic entry and English language requirements such as:

  • Official Academic Transcripts and Certificates of Completion (of your highest academic study)
  • Evidence of meeting the minimum English language requirements

Recommended documents (if applicable)

  1. Most recent Curriculum Vitae if applying using professional experience
  2. Change of name documentation
  3. Marriage certificate
  4. Unit outlines if applying for Advanced Standing

Your document checklist

Ready to apply? Before you start, make sure you have all the following documentation ready for a quick application.

Compulsory documents

  1. Evidence that you meet Academic entry and English language requirements such as:
    • Official Academic Transcripts and Certificates of Completion (of your highest academic study) both original and English translated versions.
    • Evidence of meeting the minimum English language requirements
  2. GTE documents (if applicable) - Check the GTE requirements page for further information
    • GTE Form 2
    • Personal Statement (SOP)
    • Up to date Curriculum Vitae
  3. A copy of your Passport

Recommended documents

  1. Most recent Curriculum Vitae if applying using professional experience
  2. A copy of your visa documents (if available)
  3. A copy of any past visa rejection documents (if applicable)
  4. Packaged offer letter (if applicable)
  5. Sponsorship documents if you study will be sponsored
  6. Unit outlines if applying for Advanced Standing
Apply via an agent

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If you’re applying as an international student, our global network of agents will help you get started on your journey.

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Apply directly to Murdoch

If you are a non School leaver, you can apply for most undergraduate, honours and postgraduate courses directly through our online application system.

View all ways to apply

There are many ways to apply to Murdoch University as we know everyone has a different path and journey. Get started and take the next step.

All fees are indicative and are provided as a guide only. The actual fees will depend on the individual units you enrol in. You should refer to your Letter of Offer for specific course and fee related information.

The first-year indicative fee is based on a typical full-time enrolment at Murdoch University of 24 credit points.

For domestic students, including Australian citizens, permanent residents and New Zealand citizens, the indicative fee is based on the applicable Commonwealth Supported fee.

Indicative fees for international students are based on applicable full fee paying rates.

The estimated, indicative fee covers tuition fees only, and certain additional fees and charges may apply, depending on the course and units you choose. It also does not take into account any scholarships or bursaries for which you may be eligible.

The estimated, indicative fee assumes no fee increases or indexation. Over time, fee increases or indexation may occur and will affect the estimate. If you are a full fee paying student, this may occur at the start of your second and each subsequent year of study. In the case of Commonwealth Supported students, this will occur for each new calendar year in line with Government policy.

All fee estimates are provided in Australian dollars.

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1300 687 3624

1300 687 3624

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