Postgraduate

Graduate Certificate in Negotiation

Are you a business professional working towards a more senior role and wanting to get a better understanding of negotiation and dispute resolution? Gain skills in managing workplace and customer relations through learning about various dispute resolution methods.

What type of student are you?

Murdoch code

C1148

Study mode

Part Time or Full Time

Duration (years)

1 Semester or part time equivalnt

Selection rank

CRICOS code

Apply

Five-star rating

For Learner Engagement and Student Support for Accounting, Business and Management. 1

Global top 100

Ranked in the top 100 universities in the world under 50 years of age. 2

Top 20%

Ranked in the top 20% of universities in Australia for teaching quality. 3

Apply to start

You can apply to start studying at the following times.
Available Not Available
Internal External
Murdoch Semester 1 Semester 1
Semester 2 Semester 2
Murdoch Trimester 1 Trimester 1
Trimester 2 Trimester 2
Trimester 3 Trimester 3
Kaplan Higher Education Institute and Kaplan Higher Education Academy, Singapore Trimester 1 Trimester 1
Trimester 2 Trimester 2
Trimester 3 Trimester 3
Find out how to apply successfully.

Overview

Managing relationships and differences in the workplace, whether that be within a team, customers or other stakeholders, is a crucial skill to have as a manager.

Learn dispute resolution methods including negotiation, mediation and arbitration. You’ll learn about the processes involved in the various different dispute resolution methods and get experience in resolving disputes through case studies and role-playing in class.

You might also have the chance to use avatars and virtual reality (VR) to prepare you for real life scenarios. We are the first university in Australia to introduce VR in this way.

This course focuses on negotiating strategies, tactics and processes and considers the impact and sensitivities of culture, gender and emotions during the negotiating process. These can be implemented across many different industries including banking, health care, insurance, workers compensation and family dispute resolution.

7 reasons to study a Graduate Certificate in Negotiation at Murdoch

  • Broaden your professional communication skills, or pursue a career change with the skills you will learn in this course.
  • Practice your negotiation and mediation skills in a variety of simulation settings.
  • Choose full-time, part-time, on-campus or online options to help you fit study into your working life.
  • Most of our classes take place after work hours during the week, starting after 4.30pm, or on weekends.
  • Take advantage of free workshops and seminars to help you with writing, statistics and analysing data, ethics, how to run surveys and research as a postgraduate student.
  • Learn from academics who have worked in industry and can share their experiences with you. Our academics are lawyers, international trade negotiators, nationally accredited mediators, company directors and more.
  • Units completed in this course count as course credit for our Master of Business if you want to take your studies further and custom build your own Master.

Develop your skills

Build essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:

  • organisational behaviour and management
  • international business negotiations
  • dispute resolution.

Your career

A postgraduate qualification can help you further your current career and move into a more senior role or help you change career paths to pursue new opportunities. Depending on your own situation and career aspirations, there are many careers and positions that this course can lead to.

Alternative dispute resolution processes can be applied to many careers and occupations in the areas of mediation, arbitration and conciliation.

Careers could include:

  • Conflict Resolution Mediator or Manager
  • Dispute Resolution Officer
  • Customer Resolutions Consultant
  • Complaints Manager
  • Conciliator
  • Client Liaison Specialist
  • Dispute Assessment Officer.

You could work for government agencies as a conflict specialist and help settle cultural conflicts or you could work for a corporation as a neutral individual to settle internal organisational disputes.

Read More

Read Less

Study areas

Apply to start

You can apply to start studying at the following times.
Available Not Available
Internal External
Murdoch Semester 1 Semester 1
Semester 2 Semester 2
Murdoch Trimester 1 Trimester 1
Trimester 2 Trimester 2
Trimester 3 Trimester 3
Kaplan Higher Education Institute and Kaplan Higher Education Academy, Singapore Trimester 1 Trimester 1
Trimester 2 Trimester 2
Trimester 3 Trimester 3
Find out how to apply successfully.

Structure

To help plan the structure of your course, search for our suggested course plans.

Unit code Unit name Credit points

Entry requirements

I have completed studies in

Select which option best describes your path to university :

English Requirements

You must be able to meet a minimum standard in English to study at Murdoch, which may include the successful completion of a variety of English proficiency tests.

Minimum English Language Requirements - Undergraduate (pdf) 200 KB
Minimum English Language Requirements - Postgraduate (pdf) 216 KB

 

Advanced Standing

Everyone has a different path to university so if you’ve already completed formal or informal learning, you could receive advanced standing. Also known as recognition of prior learning, advanced standing can reduce the amount of study needed to complete your degree by giving you credit for certain units.

Formal learning can include previous study in higher education vocational education or adult and community education. Informal learning can include on the job learning, various kinds of work and life experience.

Find out more

 

This information applies to courses offered at our Australian campuses only. Courses offered at our Dubai, Singapore and Myanmar campuses or delivered by Open Universities Australia may have different requirements.

Advanced Standing

Everyone has a different path to university so if you’ve already completed formal or informal learning, you could receive advanced standing. Also known as recognition of prior learning, advanced standing can reduce the amount of study needed to complete your degree by giving you credit for certain units.

Formal learning can include previous study in higher education vocational education or adult and community education. Informal learning can include on the job learning, various kinds of work and life experience.

Find out more

 

This information applies to courses offered at our Australian campuses only. Courses offered at our Dubai, Singapore and Myanmar campuses or delivered by Open Universities Australia may have different requirements.

Fees and scholarships

How to apply

I want to start studying in