FAQ

Find answers to common questions.
  • Where has MyUnits gone?

    The information previously available on the MyUnits screen can now be found on the Learning page. It can be accessed as follows:

    • On mobile: select the LEARNING tile on the home page
    • On desktop: select the LEARNING option on the left-hand menu or the ‘VIEW ALL LEARNING RESOURCES’ button on the Learning tile

    The Learning page provides access to the following:

    • LMS;
    • Unit readings;
    • Unit handbook;
    • Recommended unit textbooks.
  • Where has MyInfo gone?

    You can now link directly to the myInfo interface by clicking on the ‘MYINFO’ link in the left hand navigation on desktop only. (myInfo is a separate application that will open in a new browser window). Note: A link out to ‘myInfo’ from the app home page is coming soon.

    myInfo

    The information previously available on the old MyInfo environment has been replaced by two pages in the new MyMurdoch experience.

    The Profile page displays your personal information, and can be accessed as followed:

    • On mobile: click on the "Welcome ..." profile icon at the top of the home page, or select the MY PROFILE tile lower down
    • On desktop: select the PROFILE option in the left hand navigation menu

    The Learning page displays information related to your course and units, and can be accessed as follows

    • On mobile: click on the LEARNING tile on the home page
    • On desktop: select the LEARNING option in the left hand navigation menu

    Additional services and information you can access on these pages includes:

    • Profile page:
      • Edit your preferred name and email address;
      • Edit your postal address and emergency contact details;
      • Print your statement of enrolment;
      • View invoices and make payments;
      • Manage your parking permit
    • Learning page
      • Access LMS content;
      • Find unit readings, handbook information and recommended textbooks;
      • View your GPA and course progress;
      • View your unit results;
      • Register for graduation;
      • Manage course and unit enrolments;
      • Manage your class sign-ups
  • How do I find out where my class is located?

    The Calendar page shows the location of your classes as part of your weekly timetable.

    Once you have found your class in the calendar, you can select it to display further details in the side panel. Selecting the location will then open Murdoch Maps with the location of your class location pre-selected.

    You can access the Calendar page as follows:

    • On mobile: select the VIEW MY CALENDAR button near the top of the home page
    • On desktop: select the CALENDAR link on the left-hand side navigation panel  
     class location
  • Where can I view my classes for the week?

    You can see whats up next for you on the app and portal home screen just under the Welcome tile. Your comprehensive class timetable can be found by clicking on VIEW MY CALENDAR

    • On mobile: select the VIEW MY CALENDARbutton near the top of the home page
    • On desktop: select the CALENDARlink on the left-hand side navigation panel
    Calendar mobile view Calendar
  • Where do I go to sign up for classes?

    You can sign up for classes via the Learning page. You can access the Learning page as follows:

    • On mobile: click on the LEARNING tile on the home page
    • On desktop: select the LEARNING option in the left hand navigation menu

    Once you're on the Learning page, selecting Manage class sign-up (under Manage Enrolment) will allow you to sign up for classes. 

    manage class signup link

  • How can I view my webmail?

    Webmail is available as part of the Office 365 suite of tools, which is provided free to all Murdoch students. You can access Office 365 from MyMurdoch as follows:

    • On mobile: select the OFFICE 365 & WEB MAIL tile near the bottom of the home page.
    • On desktop: select LINK TO YOUR FREE OFFICE 365 TOOLS near the bottom of the left-hand menu
    Selecting either of these options will take you to your Microsoft Office home page. Once there you will have the option of accessing web versions of various Office 365 applications (including Outlook), or downloading Office 365 to your desktop or mobile device.
  • How can I leave feedback or report a problem with myMurdoch?

    You can leave feedback and ideas for the app and portal by using our feedback form.

    If you have a technical problem to report you can contact the IT Service Desk using Murdoch Support.