Meet our Sexual Harm Support Officers

Our Sexual Harm Support Officers (SHSO) are here to help you access specialist services, make a report and understand University processes.

Any member of the Murdoch Community can make a disclosure of an incident of sexual harm to our SHSOs, including those who have experienced sexual harm, witnessed sexual harm, or had an incident of sexual harm disclosed to them. By filling out the disclosure form, the incident will go through to our SHSOs to review. Disclosures can be made anonymously, or, if you wish to be contacted for follow-up on assistance to access specialist services and university procedure, please supply your name and contact details and one of our SHSOs will reach out to you. All disclosures are confidential.

Simon Walters, Senior Manager Access Wellbeing & Equity

Simon Walters

Senior Manager Access Wellbeing & Equity

Simon has been working in the mental health field since the early 1990’s and has worked in and led a range of mental health and wellbeing services during that time.

Simon has a strong commitment to strengths-based practices with a trauma informed and recovery focus that puts the service user at the centre of their care and support. Several projects that he has been involved in leading have received state (WA) and national (UK) recognition for achieving good outcomes for users of the service.

Simon moved into the university sector in 2016 joining Murdoch to lead the University Health Services. He currently holds overall responsibility for the Counselling, Medical, and Access & Inclusion Services as well as leading a number of equity and wellbeing initiatives across the university.

Simon enjoys working in such a socially rich and culturally diverse environment and is committed to making Murdoch a safe, inclusive and healthy learning space for students.

Tsin Koh, Counselling Team Leader

Tsin Koh

Counselling Team Leader

Tsin graduated with a Master of Psychology (Clinical/Health) in 1997. She spent a short time working in Singapore before returning to Perth.

Tsin has worked for the Department of Health Western Australia in both inpatient and community mental health services.

“After working with people with severe mental health disorders for many years, I have developed an interest in working preventative care with university students. I also have a special interest in working with international students because I was one myself.”

Tsin has been at Murdoch University since 2015 and is sometimes accompanied by Bella, one of our Counselling Service dogs. Tsin enjoys collaborating with staff across the University to develop programs that enhance the wellbeing of our University community.

Lisa Cranfield, Senior Manager Access Wellbeing & Equity

Lisa Cranfield

Nurse Team Leader

Lisa is a local graduate in nursing with over 20 years experience in the health sector locally and internationally. Lisa has enjoyed a varied career in regional and remote area nursing in Western Australian hospitals and nursing posts.

With a keen sense of adventure, Lisa has worked overseas in medical assistance roles, as a medical coordinator and a flight nurse for medical patient retrievals and evacuations.

In 2010 Lisa spent time in Costa Rica and Nicaragua with the global youth development charity Raleigh International, where she worked as lead medic and project manager on health and sustainability projects.

Lisa has a passion for public and international health, and is committed to helping people make positive life choices in order to reach their potential.

Shirley Farr, Outreach Support Coordinator

Shirley Farr

Outreach Support Coordinator

Shirley has studied at Murdoch University, completing an undergraduate degree, post grad diploma in psychology and a masters in counselling.

Shirley has worked predominantly within the fostering sector. Special interests include the drug and alcohol sector and working alongside people with mental health disorders.

On a personal note, Shirley emigrated from the UK over thirty years ago and has only recently joined the staff at Murdoch University in a dual role of Counsellor and Outreach Support Coordinator.

Caroline Knowles, Outreach Support Coordinator

Caroline Knowles

Outreach Support Coordinator

Caroline has worked as a Social Worker for 22 years in both government and non-government organisations in England and Australia. Areas of interest in her roles have ranged from juvenile justice to drug and alcohol predominantly and the Mental Health sector.

Caroline originally trained in the UK and emigrated to Perth in 2007. She enjoys spending time with her family, travelling, going to the beach, going dancing and a love of the arts.

Caroline commenced working at Murdoch University in March 2019 as the Outreach Support Coordinator and is enjoying the role.

Get in touch

Murdoch University Counselling Service is available Monday to Friday, 8:30am to 4:30pm.
If you need mental health support in a crisis or outside of our operating hours there are a number of support services available.
Find out where else to get help in a crisis or outside of our operating hours.


Email is for general enquiries only. Please do not provide confidential information or request appointments by email.
Counselling for Murdoch University employees is available through our employee assistance program.

In an emergency

First call 000 (triple zero)
for Ambulance, Police or Fire services

Then call Murdoch University Security (Security will escort emergency services on campus and help them locate the emergency.):


Perth campus

Call +61 8 9360 7333

Mandurah campus

Call +61 8 9582 5555

Rockingham campus

Call +61 8 9553 7333