Meet our Sexual Harm Support Officers

Our Sexual Harm Support Officers (SHSO) are here to help you access specialist services, make a report and understand University processes.

Any member of the Murdoch Community can make a disclosure of an incident of sexual harm to our SHSOs, including those who have experienced sexual harm, witnessed sexual harm, or had an incident of sexual harm disclosed to them. By filling out the disclosure form, the incident will go through to our SHSOs to review. Disclosures can be made anonymously, or, if you wish to be contacted for follow-up on assistance to access specialist services and university procedure, please supply your name and contact details and one of our SHSOs will reach out to you. All disclosures are confidential.

Simon Walters, Senior Manager Access Wellbeing & Equity

Simon Walters

Director: Access Wellbeing & Equity

Simon is an experienced mental health practitioner and currently hold responsibility for the Access, Wellbeing & Equity directorate. This includes the Counselling, Medical, and Access & Inclusion Services as well as leading a number of equity and wellbeing initiatives across the University.

He has a strong commitment to strengths-based practices with a trauma informed and recovery focus that puts the individual at the centre of their support

Simon enjoys working in such a socially rich and culturally diverse environment and is committed to making Murdoch a safe, inclusive and healthy learning space for students.

Working days: Monday - Friday (alternate Fridays at Mandurah campus)

Contact: 9360 1227 or 9360 2293

Tsin Koh, Counselling Team Leader

Tsin Koh

Counselling Team Manager

Tsin graduated with a Master of Psychology (Clinical/Health) in 1997. She spent a short time working in Singapore before returning to Perth.  She has worked for the Department of Health Western Australia in both inpatient and community mental health services.

Tsin has been at Murdoch University since 2015 and is sometimes accompanied by Merry, one of our Counselling Service dogs. Tsin enjoys collaborating with staff across the University to develop programs that enhance the wellbeing of our University community.

“After working with people with severe mental health disorders for many years, I have developed an interest in working preventative care with university students. I also have a special interest in working with international students because I was one myself.”

Working days: Tuesday - Friday

Contact: 9360 1227

Lisa Cranfield, Senior Manager Access Wellbeing & Equity

Lisa Cranfield

Medical Service Manager 

Lisa is a local graduate in nursing with over 20 years experience in the health sector locally and internationally. Lisa has enjoyed a varied career in regional and remote area nursing in Western Australian hospitals and nursing posts.

With a keen sense of adventure, Lisa has worked overseas in medical assistance roles, as a medical coordinator and a flight nurse for medical patient retrievals and evacuations.

In 2010 Lisa spent time in Costa Rica and Nicaragua with the global youth development charity Raleigh International, where she worked as lead medic and project manager on health and sustainability projects.

Lisa has a passion for public and international health, and is committed to helping people make positive life choices in order to reach their potential.

Working days: Monday, Tuesday, Thursday and Friday

Contact: 9360 2293

Shirley Farr, Outreach Support Coordinator

Shirley Farr

Counsellor and Outreach Support Coordinator

Shirley has studied at Murdoch University, completing an undergraduate degree and post graduate diploma in psychology in addition to a master's in counselling and enjoys working with such highly skilled and compassionate practitioners.

Shirley has worked predominantly within the fostering sector with special interest in the field of mental health and drug and alcohol support. 

On a personal note, Shirley emigrated from the UK over thirty years ago and joined the staff at Murdoch University in 2020 in a dual role of Counsellor and Outreach Support Coordinator, she also provides counselling support to the campus in Mandurah.

Shirley works closely with the Kulbardi team to support students in accessing Counselling and/or outreach support and is passionate about providing culturally safe services.

Working days: Monday (Mandurah campus), Tuesday - Friday (Perth campus)

Contact: 9360 1227

Caroline Knowles, Outreach Support Coordinator

Caroline Knowles

Outreach Support Coordinator

Caroline has worked as a Social Worker for 22 years in both government and non-government organisations in England and Australia. Areas of interest in her roles have ranged from juvenile justice to drug and alcohol predominantly and the Mental Health sector.

Caroline originally trained in the UK and emigrated to Perth in 2007. She enjoys spending time with her family, travelling, going to the beach, going dancing and a love of the arts.

Caroline commenced working at Murdoch University in March 2019 as the Outreach Support Coordinator and is enjoying the role.

Sarah Doncon, Nurse Medical Service Manager

Sarah Doncon

Nurse Medical Service Manager

Sarah is a local graduate with experience working locally, interstate, and internationally, including remote area nursing in Aboriginal communities in the Northern Territory and humanitarian aid in developing countries with Médecins Sans Frontières (MSF).

In 2018, Sarah returned to Perth and commenced work at Murdoch University Medical Service. After completing a Masters in Public Health and Tropical Medicine, Sarah commenced working for Metropolitan Communicable Disease Control. Here she was involved in the public health response of 65 notifiable diseases across Perth, including the influenza and measles outbreaks of 2019, the SARS-CoV-2 pandemic in 2020, and the syphilis outbreak in 2021.

Sarah returned to Murdoch University Medical Service in 2021 due to her love of direct patient care. She remains passionate about public health and project work and hopes to use this lens in support of broader activities at Murdoch University Medical Service.

Working days: Monday, Wednesday, Thursday and Friday.

Contact: 9360 2293

Get in touch

Murdoch University Counselling Service is available Monday to Friday, 8:30am to 4:30pm.
If you need mental health support in a crisis or outside of our operating hours there are a number of support services available.
Find out where else to get help in a crisis or outside of our operating hours.


Email is for general enquiries only. Please do not provide confidential information or request appointments by email.
Counselling for Murdoch University employees is available through our employee assistance program.

In an emergency

First call 000 (triple zero)
for Ambulance, Police or Fire services

Then call Murdoch University Security (Security will escort emergency services on campus and help them locate the emergency.):


Perth campus

Call +61 8 9360 7333

Mandurah campus

Call +61 8 9582 5555

Rockingham campus

Call +61 8 9553 7333