Murdoch Authentication & Identification SystemMAIS Help Topics
MAIS, What Is It?The Murdoch Authentication & Identification System, or MAIS, is a system used to authenticate and authorise members of the University community who require access to restricted information resources, application systems and services provided by, or for, Murdoch University.
MAIS, What Is It Used For?The MAIS is used to:-
Availability of the MAISThe MAIS database is available at all times. Should there be a problem with the MAIS database, the MAIS Login screen will carry a WARNING message, such as the 'database is offline', or a Web browser will display an error message, eg. Failed to connect (via RPC) with Oracle listener (check_idval) The MAIS Authentication Server is available at all times. Should there be a problem with the Web Server, a Web browser will display a system error message.
Who Can Use the MAIS?Use of the MAIS for authentication and authorisation purposes is restricted to members of the Murdoch University community. This includes staff, students and 'MAIS Others'.
MAIS DatabaseThe MAIS database is a corporate database containing information about people, positions, organisational units, and location information for buildings and facilities on the Murdoch campuses. It also holds MAIS Login session data. The MAIS database is populated primarily by data extracted from other University databases, including the Human Resources Information System and the Student Management System. There is a facility for authorised persons to add entries to the database for 'others', usually referred to as MAIS Others. The MAIS database is the authoritative source of Murdoch Usernames and Murdoch Passwords reticulated to other systems and services for authentication purposes. It is also a source for datafeeds used for portlets and other systems requiring data about persons at Murdoch. An entry in the MAIS database is a pre-requisite for:
Staff and Student Database EntriesEach night, the MAIS database is updated using data downloaded from the Human Resources Information System and the Student Management System. This means that when staff leave, or their contracts expire, or when students cease to be enrolled, their entries in the MAIS database will expire and they can no longer access services and systems that use the MAIS database for authentication, or for access restriction. However, there may be services that use a MAIS database entry to identify students who are no longer enrolled, and following login using a Murdoch Username and Murdoch Password, allow them access. Staff who are waiting for a renewed contract to be processed may find that they cannot use their Murdoch Password until their details in the MAIS database have been updated. Students should note that if they are not enrolled in the active Semester (eg. Semester 2), but have completed enrolment procedures for the next Semester (eg. Semester 1), they may not be included in the MAIS database. The MAIS records a student as 'active' only when their enrolment period is within a set number of days of the current date. Data Held in the MAIS DatabaseData currently held in the MAIS database includes: People
MAIS Person NumberNOTE: All persons with an entry in the MAIS database have a MAIS Person Number. The MAIS Person Number for a MAIS Other is allocated when a MAIS database entry is created by authorised staff in the Office of IT Services. A person who is a MAIS Other uses the MAIS Person Number as their Murdoch Username. Positions
Organisational Units
Locations
Preferred Email AddressThe MAIS database holds details of the preferred email addresses of both staff and students.
Preferred Email Address (Staff)The preferred email addresses of staff are stored in the MAIS database. This data is then extracted for use by Murdoch's Campus Directory as part of the display of details of people associated with Murdoch University. The preferred email address is extracted from the MAIS for use by other systems and services at Murdoch (eg. LMS and the Library System). This means that if staff do not maintain their current preferred email address in the MAIS database, then problems will occur with email being misdirected when sent using these other systems. To update their email address details in the MAIS database, staff need to access the update facility, ie. the Campus Directory Update - Editor. Access to this editor is restricted via the MAIS Login screen and staff will be prompted to enter their Murdoch Username (ie. Staff Number) and Murdoch Password. The Campus Directory Update - Editor will only update email address details held in the MAIS. Using the editor will not ensure that email sent to a previously used email address is redirected to the preferred eamil address. Staff will still need to ensure email redirection from one mail server to another is in place if needed. Preferred Email Address (Students)The preferred email addresses of students are stored in the MAIS database. These addresses are not made available via the Campus Directory. All students are allocated an email address in the format of studentnumber@student.murdoch.edu.au as part of their automatically generated account hosted via Live@edu. Those students who choose to use an alternative email address may make use of a facility to re-direct email from their University email address to their preferred email address. The email redirection facility for students to use is offered within MyInfo (the Web interface for students to the Student Management System (Callista)). The preferred email address details are extracted from the Student Management System and stored in the MAIS database as well as in other systems such as LMS and the Library System. To access MyInfo, students are advised to login to MyMurdoch, the Student Portal, select the 'MyInfo' tab from the navigation bar and then use the [Access MyInfo] button on the portal page to access the MyInfo system. Students should ensure that they use MyInfo to update their email address details to their preferred email address so that other systems such as LMS and the Library System make use of the current preferred email address.
MAIS Others'MAIS Others' are persons who are neither staff of Murdoch University, nor students of Murdoch University, but who have some formal asssociation with Murdoch University that requires them to have an entry in the MAIS database (eg. contract staff, consultants). For such a person to obtain an entry in the MAIS database they need to complete a Request for Murdoch Username and Password Form (PDF). The form must be authorised with the signature of an appropriate person. The list of MAIS Authorised Agents should be used to determine who should sign the form. If it is unclear who should act as a MAIS Authorised Agent, then the IT Service Desk should be contacted by phone on 9360 2000. The applicant (personally) should take the completed form (together with some personal identification with an identifiable photo, such as a Driver's Licence) to the IT Service Counter (Level 2, North Wing, Library, Murdoch Campus). If the applicant is unable to attend the IT Service Counter in person, then they may send a completed application form via internal mail to the IT Service Counter, or arrange for their Authorised Agent to deliver the form to the IT Service Counter for them. For more detail, refer to Requesting a Murdoch Password (New Person) 'MAIS Other' NOTE: A MAIS 'Other' entry in the MAIS database is valid for 12 months, unless an earlier expiry date is specified by the MAIS Authorised Agent.
MAIS Authorised AgentsA number of positions have had the role of MAIS Authorised Agent assigned to them via associating the position they occupy with a specific MAIS Authority Type.
The agents can authorise 4 types of requests. They include requests related to Murdoch Usernames, Murdoch Passwords and extended access to University systems and services. To view a listing of Murdoch organisational units and the persons in these units that have the role of MAIS Authorised Agent, select either:
To display contact details (phone, email, location), identify an agent associated with the appropriate organisation unit.
MAIS Login and LogoutMAIS LoginWhen using Murdoch's Web sites, access may be required to information resources, application systems and services that have had access restriction applied via the MAIS. When a MAIS restricted resource is selected, the MAIS Login screen displays and prompts for a Murdoch Username and Murdoch Password. Two processes are initiated, authentication and authorisation. The authentication process is completed when a Murdoch Username and Murdoch Password are entered, the [Login] button is selected, and the Murdoch Username and Murdoch Password are validated against data stored in the MAIS database. The authorisation process, if required, confirms that a person is a member of a valid MAIS Group, or that they have a particular MAIS Authority Type associated with their entry in the MAIS database, or, in some cases (for staff), associated with the position they occupy. The MAIS Login screen displays 1 button, [ Login ] and 3 links:
Upon successful completion of the MAIS Login process, a login session is created in the MAIS database and the browser displays the information resource, application system, or service. When a person is not a member of a nominated MAIS Group, or does not have the requisite MAIS Authority Type associated with their entry in the MAIS database, a Web browser will display a MAIS error message. eg. ' ... not a member of a valid group', or ' ... MAIS Authority Type Code denied'. MAIS Authentication ServerThe MAIS Authentication Server (https://mais.murdoch.edu.au/) interacts with the MAIS Database for the purposes of authentication and authorisation. The MAIS Authentication Server is used for both MAIS Login and MAIS Logout. When the MAIS Login screen displays, the URL in the address bar includes an 's' with the 'http', ie. 'https'. eg. https://mais.murdoch.edu.au/login This means that the MAIS Authentication Server is a Secure Web Server and a Murdoch Username and Murdoch Password passed from Web browser to Web Server will be encrypted. At times, the URL for a resource restricted via the MAIS does not include the 's' with the 'http'. Although the MAIS Login screen is displayed via a Secure Web Server (https://mais.murdoch.edu.au/login) and login details are encrypted, the Content hosted on the 'insecure' Web Server and retrieved by a Web browser is not encrypted. MAIS GatewayThe MAIS Login process has been applied to a number of externally hosted services used by Murdoch staff and students. A paired or trust relationship is established between third-party services and the MAIS Gateway. Examples include:
MAIS Login PersistenceLogin persistence may also be referred to as single sign-on. Once a MAIS restricted information resource, application system, or service has been accessed, and thus a valid MAIS Login session has been created in the MAIS database, in most cases, the login prompt should not display when a link is selected to another MAIS restricted resource, provided this is within the MAIS Timeout period. This persistence of a login session occurs for many, but not all Web-based applications, and for programs and pages where the domain name includes murdoch.edu.au and the Web Server is registered to interact with the MAIS Authentication Server. However, if a set MAIS Timeout period has elapsed (and this can vary from one application or program to another), then the login session data held in the MAIS database is deemed too 'old', and the MAIS Login screen will display. NOTE: Once logged into the MAIS, a link to another unrestricted information resource or service may be selected, but the MAIS Login session will remain current until it times out, or MAIS Logout is initiated. If a Web browser is used in a public area, or a Web browser is to be left unattended, the MAIS Logout link should be used. MAIS Login ProblemsFor problems with MAIS Login, contact the IT Service Desk by phone (08) 9360 2000, or by email to itservicedesk@murdoch.edu.au. Provide the name of the information resource, the application system, or service, details of any error message, and the URL of the page displaying an error message. MAIS Login ScreenAs a number of different application systems and services make use of the login combination of Murdoch Username and Murdoch Password, when login problems are reported, please clarify whether or not the login screen displayed is the MAIS Login screen. If it is a MAIS Login screen, it will display the heading Murdoch Authentication & Identification System. MAIS login problems may be due to:
Commonly Occurring Problems
Web Browser ProblemsRefer to MAIS Web browser requirements, and to information on upgrading Web browsers. Sometimes a new version of a browser can have problems (eg. with setting the cookie used as part of the MAIS Login authentication process). MAIS Login Error MessagesWhen problems are experienced with logging in, the MAIS Login screen will display a warning message above the box for entering a Murdoch Username. In addition to the short message, there is a link for (More Information). When the link is selecte, a small window opens and includes a longer explanation for the problem experienced. A listing of commonly occurring MAIS Login error messages is available. If the MAIS Login process results in an error page displaying the warning message "If you have reached this page, you have most likely encountered a Browser glitch. This can usually be fixed by pressing the Back button on your browser", try using the Back button. If the problem persists, it may be necessary to:-
MAIS LogoutIf an information resource, application system, or service has had access restriction applied via the MAIS, there should be either a Logout link adjacent to a person's name, below a horizontal navigation bar on right hand side of the Web page, or, a MAIS [Exit] button displayed on the bottom of the page. When the Logout link is selected it ends a MAIS Login session in the MAIS database and clears any associated Web browser cookies.
To force a logout from the MAIS, select this In addition to logout from the MAIS database, the MAIS Logout link offered on pages such as the MyMurdoch (Portal) pages, initiates a logout from other systems that have had access restricted via the MAIS (eg. LMS, Lectopia, MyInfo and MyStudents).
MAIS Access RestrictionWhen information is of a personal, sensitive, or confidential nature, the MAIS is used to apply access restriction to information resources, application systems and services accessible via Murdoch Web sites, or hosted externally. In many cases, access restriction may be very broad, using a MAIS Group (eg. any current Murdoch staff member, or currently enrolled student, or student eligible to re-enrol), or it may be specific to persons (via their Murdoch Username), or limited to persons, or positions that have a particular MAIS Authority Type associated with their entry in the MAIS database. In some cases, a staff member, a student, or a MAIS Other may enter a Murdoch Username and Murdoch Password at a MAIS Login screen but find they have insufficient authority to access the restricted resource. If this is the case, a MAIS Login attempt will return an error message or warning, stating that ' ... Access not permitted (not a member of a valid group)' or, '... MAIS Authority Code Denied'. Any person using a Murdoch Web site, who thinks that they should have the required authority to access a restricted resource, should contact the IT Service Desk on 9360 2000, or e-mail, itservicedesk@murdoch.edu.au). The Service Desk will ask authorised staff in IT Services to either use the MAIS Authority Type Search to determine who is the custodian of an associated MAIS Authority Type, or try to determine the MAIS Groups that access has been restricted to. Off-Campus AccessIn some cases, the MAIS Login screen will only display when a system or service (eg. Complete Booklist, Exam Papers) is accessed from off-campus. This is where the restriction has been set to the access level of 'murdoch'. In these cases, the restriction will allow access for current staff, currently enrolled students of Murdoch University, or students eligible to re-enrol at Murdoch University. The restriction will only allow access to students from other MAIS Groups (eg. 'oua-students' and 'mit-students'), if the relevant group has been added to the access restriction configuration. For information on the Access Levels assigned to Web content, refer to Restricting access to Web content. For details on how to use the MAIS to apply access restriction, refer to Using the MAIS to Restrict Access to Web Content. For assistance with using the MAIS to apply access restriction, contact De Stanton (Ext: 6311), or Murray Rosenberg (Ext: 2427). To identify application systems and services where the MAIS has been used, refer to Systems and Services Using MAIS Access Restriction. MAIS GroupsAny person with an entry in the MAIS database is a member of at least one MAIS Group. Most people are members of more than one MAIS Group. MAIS Groups include:
Membership of a MAIS Group is defined as:
For situations where a person attempts to access a restricted resource, application system, or service and finds their Web browser displays this error message " ... Access not permitted (not a member of a valid group)" after they have logged in via a MAIS Login screen, the IT Service Desk should be contacted. The IT Service Desk will then ask authorised staff in IT Services for assistance in determining what MAIS Groups are able to access the restricted resource. Using MAIS Groups to Restrict AccessIf a MAIS Group is to be used to apply access restriction, then a Content Provider needs to use the appropriate metadata tagging with the files to be restricted. The MAIS Groups 'course' and 'unit' are always qualified by an alphanumeric code. The University's Handbook needs to be referred to for details of Course Codes and Unit Codes. The MAIS Groups 'orgunit' and 'orgset' are always qualified by a numeric code. The University's Organisational Chart needs to be referred to for a Murdoch Organisational Unit Code (ie. a MOU code), or for a Structured Unit Code (ie. a SOU code), for an organisational unit that because of its place in the hierarchy, may be used as an 'orgset' for the purposes of restricting access. Alternatively, authorised staff in IT Services may be contacted and asked to use the MAIS Organisation Search to identify the MOU or SOU codes for use with metadata tagging. For information on using the MAIS to apply access restriction to an information resource, an application system, or a service, contact De Stanton (Ext: 6311), or Murray Rosenberg (Ext: 2427). NOTE: Content Providers using the University's Content Management System (CMS), when applying access restriction to Content, have access to a pop-up editor for setting access levels and selecting MAIS Groups. MAIS AuthoritiesThe Murdoch Authentication & Identification System (MAIS) includes a facility for creating MAIS Authorities which are then associated with a person or position to grant specific permissions to perform restricted activities or functions. MAIS Authorities are used in applying access restriction via the MAIS. Where a MAIS Authority Type is in use, at the time a person logs in via the MAIS Login screen to access a restricted information resource, application system, or service, the MAIS database is checked to determine if the person (or the position they occupy) has the appropriate MAIS Authority Type associated with their entry in the MAIS database. Each MAIS Authority Type has associated with it a numeric value or code, and three roles, 'custodian', 'grantor' and 'user'.
For any MAIS Authority Type, there may be more than one person (or position) who has been assigned the 'custodian' and/or 'grantor' and/or 'user' role. MAIS Authorities ListingMAIS Authority Types have been created for activities such as 'editing', 'viewing', 'administering', 'maintaining', 'accessing', 'authorising' and for roles, eg. MAIS Authorised Agent, LMS Technical Support. A listing of currently used MAIS Authorities is not made available. The following are examples:
There is also no listing available of the people or positions assigned the role of 'custodian' for the MAIS Authority Types. Authorised staff in IT Services may be contacted by the IT Service Desk and asked to use the MAIS Authority Type Search to identify the 'custodian' and 'grantor' for a particular MAIS Authority Type. This is done for situations where a person attempts to access a restricted resource, application system, or service and finds their Web browser displays this error message after they have logged in via a MAIS Login screen. " ... MAIS Authority Type Code denied" as it imples they have insufficient authority for access. The IT Service Desk will then be able to contact the 'custodian' to determine if the person should be provided with access. For those staff members who have been assigned the role of 'user', 'grantor', or 'custodian', for a MAIS Authority Type, a listing of their MAIS Authorities will be included in a portlet on the MyInfo page in MyMurdoch, the Staff Portal. Using a MAIS Authority Type to Restrict AccessIf a MAIS Authority Type is to be used to apply access restriction to Content, then a Content Provider needs to use the appropriate metadata tagging with the files to be restricted. For information on using the MAIS to apply access restriction to an information resource, an application system, or a service, contact De Stanton (Ext: 6311), or Murray Rosenberg (Ext: 2427). Content Providers who need to determine if a suitable MAIS Authority already exists, should contact contact De Stanton (Ext: 6311), or another IT Services staff members who is authorised to use the MAIS Authority Type Search to identify any relevant MAIS Authority Type and provide the numeric code. NOTE: Content Providers using the University's Content Management System (CMS), when applying access restriction to Content, have access to a pop-up editor for setting access levels and selecting MAIS Authority Types. Requesting a New MAIS Authority TypeA number of staff in IT Services have been granted the MAIS Authority to create new MAIS Authority Types. To request a new MAIS Authority Type, contact De Stanton (Ext: 6311), or Murray Rosenberg (Ext: 2427). MAIS Authorities Maintenance & InquiryThis facility is used by authorised persons to maintain MAIS Authority Types.
A person who is either a 'custodian' or a 'grantor' for a MAIS Authority Type, may use this Problems using this facility should be reported to De Stanton (Ext: 6311).
MAIS, Where is it Used?MAIS Access Restriction has been applied to information resources, application systems and services. Systems and Services Using MAIS Access RestrictionAn index is maintained of those Systems and Services Using MAIS Access Restriction. Web Pages and Files Using MAIS Access RestrictionMAIS Access restriction has also been applied to a large number of information resources, including static Web pages and files in other formats (eg. PDF, Word, PPT). Examples of such pages and forms that send email, are:
For information on the use of metadata to restrict access, refer to Using the MAIS to Restrict Access to Web Content. For information on using the MAIS to apply access restriction to an information resource, an application system, or a service, contact De Stanton (Ext: 6311), or Murray Rosenberg (Ext: 2427). Systems and Services Using Their Own Login Screen With the MAIS DatabaseSome application systems interact directly with the MAIS database for authentication purposes, using their own login screen that prompts for a Murdoch Username and Murdoch Password.
There are other systems and services in use at Murdoch that have their own login screen and usually a separate database, or the application system's database, is used to hold usernames and passwords.
MAIS System Error MessagesAfter entering a Murdoch Username and Murdoch Password at a MAIS Login screen, a Web browser may return one of the following error messages. Please take the recommended action.
MAIS Web Browser RequirementsTo use the MAIS Login screen, a recent version of a Web browser is recommended. A Web browser needs to be: CookiesThe MAIS Login screen allows members of the Murdoch community to enter their Murdoch Username and Murdoch Password. These details are validated in the MAIS database and a MAIS Login session is created. Information about the MAIS Login session is retained by the Web browser by means of a 'cookie'. In order for the MAIS to obtain information about a MAIS Login session, a Web browser setup should not be modified to disable support for 'cookies'. NOTE: If 'cookies' have been disabled, tbe MAIS Login screen will display over and over. The IT Service Desk should be contacted when a Web browser does have 'cookies' enabled, but MAIS Login problems still occur. Security and Secure Web ServersThe security of data transmitted by a Web browser depends on a Web browser supporting the security feature and the information resource being accessed via a Secure Web Server. When a Web browser sends a request to a Secure Web Server, the data sent is encrypted and the data returned via the Server is also encrypted. The Secure Web Server used for MAIS Login is referred to as the MAIS Authentication Server. Proxy Cache ServersDomains Other Than murdoch.edu.auIf a computer is not on the Murdoch University Network (eg. Internet access via an ISP, or a computer at a place of employment), a Proxy Cache Server other than Murdoch's Proxy Cache Server is probably used. Login via a MAIS Login screen is handled by the University's Secure Web Server, the MAIS Authentication Server. In this situation a Proxy Server used by an ISP or an employer, has no effect as the data being transferred between the Web Server and a Web browser is encrypted. The MAIS Login routine notes a browser's IP address as being the REAL address. Insecure Web ServersIf a resources that has had access restriction applied via the MAIS is NOT hosted on or accessed via a Secure Web Server (ie. there is no Digital ID), then problems may occur with the MAIS Login process. Even though the initial part of the process ensures that a valid MAIS Login session is established, the Proxy Cache Server used by an ISP or employer DOES take effect when, as in the next part of the process a Web browser tries to retrieve a resource hosted on or accessed via an insecure Web Server. The Proxy Cache Server of an ISP or employer acts as a buffer, and so the 'client IP' (ie. the Web browser's IP address) as seen by the MAIS Authentication Server is NOT the browser's IP address, but is the Proxy Server's IP address. This conflict in IP addresses causes a MAIS security alert, as a change in IP address is considered a security breach. If this is the case, the MAIS Login process fails and returns an error message to the browser (eg. 'client address conflict'). NOTE: Some types of Proxy Cache Servers pass on the Web browser's real IP address as well, and thus avoid this problem. Action To Take
MAIS Organisational Structure ManagementA facility for MAIS Organisational Structure Management is used by authorised staff in the Office of Human Resources to edit data held in the MAIS database for Murdoch Organisational Units, including their associated MOU codes. This data is used in conjuction with the Human Resources Information System and OrgPlus to provide an Organisational Chart (functional) for staff to view a graphic representation of the structure and to find MOU codes for organisational units. Using MAIS Groups to apply access restriction via the MAIS includes the use of MOU codes to restrict access to a resource to staff within one or more Organisational Units. Information about the Murdoch Organisational Structure (functional) is made available by the Office of Human Resources.
MAIS Support PortalA facility used by authorised staff in IT Services to query the MAIS database and view details of a person, of MAIS Authorities, and of Murdoch organisational units. MAIS Authority Type SearchA facility used by authorised staff in IT Services to search the MAIS database by keyword or by Authority Type code and display a listing of 'custodians', 'grantors', and 'users', for a particular MAIS Authority Type. This search tool is used for identifying MAIS Authority Types and the persons or positions associated with them in the roles of 'custodian', 'grantor' and 'user', and to facilitate the use of MAIS Authority Type codes in metadata tagging used to restrict access via the MAIS to information resources, application systems and services. MAIS Organisation SearchA facility used by authorised staff in IT Services to search the MAIS database by keyword, or by Murdoch Organisational Unit (MOU) code, and display information about an organisation unit within the Murdoch organisational structure, including the parent MOU and any child MOUs, the associated DCode (as used in the Campus Directory database) and the Structured Unit Code (SOU), which is the numeric representation of an organisational unit's place in the organisational hierarchy (eg. 0063; 002). This search tool is used for identifying MOU codes and SOU codes. These codes are used to define a MAIS Group in metadata tagging used to restrict access via the MAIS to information resources, application systems and services. MAIS Person SearchA facility used by authorised staff in IT Services to search the MAIS database by one or more keywords that include elements of a person's name, Murdoch Username, MAIS Person Number, or email address. The search can be limited by MAIS Group and by status in the MAIS database (eg. current, expired). The search results include a person's title, firstname, lastname, Murdoch Username, MAIS Person Number, Type (ie. MAIS Group), email address, organisation area, position title and a list of the MAIS Authorities associated with their entry in the database. Also displayed is a person's login session data in the MAIS database (eg. IP address, freshness, last access date and time). This search tool is used for troubleshooting problems reported with MAIS Login. There are also MAIS Person Lookup tools used by application systems to search for a person who has been assigned a particular role (eg. the editing tool used for the Academic Contacts Index).
Remote MAISThe facility for using MAIS Access Restriction on a Web Server other than the Apache Hosting Environment (AHE), is based on what is known as the Remote MAIS Libraries. This software may be installed on a computer on the Murdoch University Network, if it runs Apache Web Server software and is on the murdoch.edu.au domain. A Web Server needs to be registered so that it may connect to the MAIS Authentication Server for MAIS Login to restrict access to an information resource, or application system, or service that is hosted by, or accessed via that Web Server. Example: The Remote MAIS libraries are installed on computers that host the Lecture Recording System (Lectopia). MAIS Login Persistence is therefore available from the MyUnits page in MyMurdoch (the Student Portal) to Lectopia. This means that once a student has logged in via the MAIS Login screen to the MyUnits page, they may then select a link to Lectopia without being prompted to login again. MAIS Remote Server AdministrationAuthorised staff in IT Services use a facility to register a Web Server on the murdoch.edu.au domain to run the Remote MAIS Libraries and connect to the MAIS Authentication Server.
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