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Office of Internal Audit & Risk Management

Preventing and Detecting Fraud at Murdoch

This segment deals with two major items that will assist Murdoch staff to effectively prevent and detect fraud.  The first section consists of common areas of fraud and contains some prompts to assist fraud prevention.  The second segment contains some possible indicators of fraud that should be followed through by all staff to reinforce the message that fraud is not tolerated at Murdoch.

Some prompts to prevent and detect fraud

The following material is reproduced courtesy of the Public Sector Management Office, Ministry of the Premier and Cabinet.  The source document is:  Fraud Prevention in the Western Australian Public Sector, Government of of Western Australia, Perth, 1999.  The complete document is available from   http://www.mpc.wa.gov.au/psmd/pubs/psrd/governance/fraud.html.  Material in this section is not exhaustive and is provided to Murdoch employees by way of guidance.  Should you have any questions in the first instance, please contact the Office of Internal Audit and Risk Management.  Topics covered in this section are:

ASSETS

Pilfering

  • Is there an up to date comprehensive asset register that is periodically subject to physical stocktake and reconciled with the financial ledger?
  • Is accountability and responsibility assigned for each asset?
  • Is there segregation of duties for purchasing, receiving and paying for assets?
  • Is there a maintenance schedule kept for assets to monitor, apart from other factors such as reliability, spare parts usage?
  • Is there an auditable inventory system for significant consumables & spare parts?
  • Is usage of significant consumables monitored (eg compared to previous years or months)?

Misusing Assets

(eg work time, motor vehicle, tools, publishing facilities, phone)

  • Are any staff receiving and/or making an inordinate number of private phone calls, especially on their own private mobile phone, whilst at work for an extended period?
  • Does the management structure adequately monitor staff outputs to the extent where all significant staff time at work can be accounted for?
  • Is it likely that any staff who regularly work back do so to use public sector equipment for commercial gain?

  • Are processes in place to monitor usage of vehicles assigned to non Senior Executive staff to ensure they are not used for private purposes?

Substituting old good for new

  • Are asset serial numbers recorded in the asset register and are they periodically checked as well as the asset number?
  • Is spare part usage monitored to detect trends such as particular parts, engines or staff that are involved insignificantly more repairs?
  • Is work sporadically checked in detail to ensure that new parts/equipment have been installed and not substituted for old or inferior parts/equipment?

Writing off recoverable assets or debts

  • Is there segregation of duties between the officer deciding or recommending on writing off an asset and the officer responsible for disposal of the asset?
  • Are written off assets properly disposed of?
  • Is every endeavour made to obtain payment from debtors prior to write off?
  • Are processes in place to monitor payment of written off debts, such as making further requests for payment?

Unauthorised selling or trading of intellectual property

  • Is the University’s intellectual property adequately protected (eg through trademarks, confidentiality clauses and appropriate security measures)?

Selling waste and scrap

  • Are there waste disposal guidelines?
  • Are processes in place to ensure waste and scrap materials are appropriately disposed of?
  • Is the proportion of scrap materials to raw materials in line with industry norms?

STAFF

False Claims

(eg sick leave, overtime, expenses, workers' compensation or Cabcharge)

  • Are qualifications, previous places of employment and references verified prior to appointing staff?
  • Do managers and supervisors take note of staff absence and overtime to ensure the appropriate leave is recorded as taken?
  • Is sick leave monitored for potential abuse?
  • Is sufficient detail recorded on cab charges and expense reimbursements to allow for periodic audits and are periodic audits undertaken?
  • Are workers’ compensation claims actively managed and regularly reviewed?
  • Is the instance of workers’ compensation significantly higher than the industry norm?

Over Payment

(eg non existent staff/consultants, delay payroll terminations, falsify records)

  • Are payroll terminations reconciled with human resource records?
  • Is the payroll reconciled concerning pay levels, acting positions & overtime payments?

Nepotism, Patronage

  • Are recruitment and selection guidelines followed?
  • Are all positions advertised as required?
  • Do selection panels include a member from outside the Division, School or Office?
  • Are non Senior Executive vehicle allocations based on a criteria according to need?

SUPPLIES

Collusion between staff and supplier

(purchasing non-existent stock, charging for work not performed or sub-standard work accepted)

  • Are processes in place to minimise the risk of collusion, such as job rotation and segregation of duties?
  • Are all invoices verified?
  • Are the purchasing guidelines followed?
  • Is there segregation of duties between the purchaser, the receiver of goods purchased and the accounts payable functions?
  • Are processes in place to verify receipt of goods and completion of work undertaken by suppliers?

Cheques made to false persons

  • Are accounts regularly paid and reconciled?
  • Have any suppliers complained about their invoices not being paid?
  • Have the External or Internal Auditors passed comment on the controls in the accounts payable function?

Collusion between staff and external tenderers

  • Do tender specifications eliminate potential bidders through over specification?
  • Have the winning tenders been low in price but any benefit gained been nullified through contract variations?
  • Is one contractor regularly winning tenders and yet is no cheaper or even more expensive than the industry average?

Theft of official purchasing authority or cash

  • Are there adequate security measures to protect purchasing instruments?
  • Are the whereabouts of all purchasing instruments known and is accountability assigned for each instrument?
  • Are corporate cards collected promptly when the respective officer leaves the DSO or is assigned to duties not requiring regular access to a corporate card?
  • If the DSO deals in cash, are there appropriate security measures in place, eg is there restricted access to the cash?
  • Is the cash regularly reconciled and the amount held kept to a minimum?
  • Are there appropriate security measures in place for petty cash?
  • Is the petty cash regularly reconciled?

Misuse of Corporate Card/Purchase Orders

(eg overcharging, paying invoice twice)

  • Is sufficient detail noted on Corporate card or PO purchases?
  • Are invoices promptly verified to allow early detection of possible misuse?
  • Is corporate card/PO usage regularly audited to confirm purchases occurred and that goods were received?

Using agency discounts/tax exemptions for private purposes

  • Are University  purchasing instruments used for only university  use? Purchasing items for personal use with University purchasing instruments is not permitted – even if the amount is immediately reimbursed to Murdoch.

SERVICE DELIVERY

Collusion between staff and client

(eg services undercharged, invoice/infringement not raised, records go missing, benefits overpaid)

  • Are processes in place to minimise the risk of collusion, such as job rotation and segregation of duties?
  • Are processes in place to reconcile service delivery with charges raised?
  • Are benefit payments and records audited?

Services/benefits provided to non-existant clients

  • As above.

POSSIBLE INDICATORS OF FRAUD

The presence of one or more of the following indicators of fraud does not mean that fraud is occurring. They may be the result of other factors. Therefore these indicators should be viewed from a wider context. This segment is is dealt with in two sections

Work Practices

  • Missing expenditure vouchers & unavailable official records.
  • Crisis management coupled with a pressured business environment.
  • Excessive variations to budgets or contracts.
  • Lack of Senate or Board oversight.
  • Bank and ledger reconciliations are not maintained or cannot be balanced.
  • Excessive movements of cash funds or transactions between accounts.
  • Unauthorised changes to systems or work practices.
  • Lowest tenders or quotes passed over with minimal explanation recorded.
  • Lost assets.
  • Absence of controls and audit and management trails.
  • Lack of clear financial delegation.

Employee Behaviour

  • Refuse, evade or delay producing files, minutes or other records.
  • Unexplained employee absences.
  • Gambling while at work.
  • Frequent borrowing money from fellow employees while at work.
  • Placing undated/post dated cheques in petty cash.
  • Personal creditors appearing at the workplace.
  • Covering up inefficiencies.
  • Excessive staff turnover.
  • Employees with outside business interests or other jobs which conflicts with their duties.
  • Signs of excessive drinking or drug abuse.
  • Managers bypassing subordinates.
  • Subordinates bypassing managers.
  • Secretiveness.
  • Marked character changes.
  • Excessive or apparent total lack of ambition.
  • Excessive control of records by one officer.
  • Refusal to comply with normal rules and practices.