Preventing and Detecting Fraud at Murdoch
This segment deals with two major
items that will assist Murdoch staff to effectively prevent and detect fraud.
The first section consists of common areas of fraud and contains some prompts
to assist fraud prevention. The second segment contains some
possible indicators of fraud that should be followed through by all staff
to reinforce the message that fraud is not tolerated at Murdoch.
Some prompts to prevent and detect fraud
The
following material is reproduced courtesy of the Public Sector Management Office,
Ministry of the Premier and Cabinet. The source document is: Fraud
Prevention in the Western Australian Public Sector, Government of of Western
Australia, Perth, 1999. The complete document is available from
http://www.mpc.wa.gov.au/psmd/pubs/psrd/governance/fraud.html.
Material in this section is not exhaustive and is provided to Murdoch employees
by way of guidance. Should you have any questions in the first instance,
please contact the Office
of Internal Audit and Risk Management. Topics covered in this section
are:
ASSETS
Pilfering
- Is there an up to
date comprehensive asset register that is periodically subject to physical
stocktake and reconciled with the financial ledger?
- Is accountability and
responsibility assigned for each asset?
- Is there segregation
of duties for purchasing, receiving and paying for assets?
- Is there a
maintenance schedule kept for assets to monitor, apart from other factors such
as reliability, spare parts usage?
- Is
there an auditable inventory system for significant consumables & spare
parts?
- Is
usage of significant consumables monitored (eg compared to previous years or
months)?
Misusing Assets
(eg work time,
motor vehicle, tools, publishing facilities, phone)
-
Are any staff receiving and/or making an
inordinate number of private phone calls, especially on their own private mobile
phone, whilst at work for an extended period?
- Does
the management structure adequately monitor staff outputs to the extent where
all significant staff time at work can be accounted
for?
-
Is
it likely that any staff who regularly work back do so to use public sector
equipment for commercial gain?
-
Are
processes in place to monitor usage of vehicles assigned to non Senior Executive
staff to
ensure they are not used for private purposes?
Substituting old good for new
-
Are
asset serial numbers recorded in the asset register and are they periodically
checked as well as the asset number?
-
Is spare part usage
monitored to detect trends such as particular parts, engines or staff that are
involved insignificantly more repairs?
-
Is
work sporadically checked in detail to ensure that new parts/equipment have been
installed and not substituted for old or inferior
parts/equipment?
Writing off recoverable assets or debts
- Is
there segregation of duties between the officer deciding or recommending on
writing off an asset and the officer responsible
for disposal of the asset?
- Are
written off assets properly disposed of?
- Is every endeavour made to
obtain payment from debtors prior to write off?
- Are
processes in place to monitor payment of written off debts, such as making
further requests for payment?
Unauthorised selling or trading of intellectual property
- Is the University’s intellectual property adequately protected (eg through
trademarks, confidentiality clauses and appropriate
security measures)?
Selling waste and scrap
- Are
there waste disposal guidelines?
- Are
processes in place to ensure waste and scrap materials are appropriately
disposed of?
- Is the proportion of scrap
materials to raw materials in line with industry norms?
STAFF
False Claims
(eg sick
leave, overtime, expenses, workers' compensation or Cabcharge)
- Are qualifications, previous
places of employment and references verified prior to appointing staff?
- Do
managers and supervisors take note of staff absence and overtime to ensure the
appropriate leave is recorded as
taken?
- Is
sick leave monitored for potential abuse?
- Is sufficient detail recorded
on cab charges and expense reimbursements to allow for periodic audits and are
periodic audits undertaken?
- Are
workers’ compensation claims actively managed and regularly reviewed?
- Is the instance of workers’
compensation significantly higher than the industry norm?
Over Payment
(eg non
existent staff/consultants, delay payroll terminations, falsify records)
- Are payroll terminations
reconciled with human resource records?
- Is the payroll reconciled
concerning pay levels, acting positions & overtime payments?
Nepotism, Patronage
- Are recruitment and selection
guidelines followed?
- Are
all positions advertised as required?
- Do selection panels include a
member from outside the Division, School or Office?
- Are non Senior Executive vehicle
allocations based on a criteria according to need?
SUPPLIES
Collusion between staff and supplier
(purchasing
non-existent stock, charging for work not performed or sub-standard work
accepted)
- Are processes in place to
minimise the risk of collusion, such as job rotation and segregation of duties?
- Are all invoices verified?
- Are the purchasing guidelines
followed?
- Is there segregation of
duties between the purchaser, the receiver of goods purchased and the accounts
payable functions?
- Are
processes in place to verify receipt of goods and completion of work undertaken
by suppliers?
Cheques made to false persons
- Are
accounts regularly paid and reconciled?
- Have any suppliers complained
about their invoices not being paid?
- Have the
External or Internal Auditors passed
comment on the controls in the accounts payable function?
Collusion between staff and external tenderers
- Do tender specifications
eliminate potential bidders through over specification?
- Have the winning tenders been
low in price but any benefit gained been nullified through contract variations?
- Is one contractor regularly
winning tenders and yet is no cheaper or even more expensive than the industry
average?
Theft of official purchasing authority or cash
- Are there adequate security
measures to protect purchasing instruments?
- Are the whereabouts of all
purchasing instruments known and is accountability assigned for each instrument?
- Are corporate cards collected
promptly when the respective officer leaves the DSO or is assigned to duties
not requiring regular access to a corporate card?
- If the DSO deals in cash,
are there appropriate security measures in place, eg is there restricted access
to the cash?
- Is the cash regularly
reconciled and the amount held kept to a minimum?
- Are
there appropriate security measures in place for petty cash?
- Is the petty cash regularly
reconciled?
Misuse of Corporate Card/Purchase Orders
(eg
overcharging, paying invoice twice)
- Is sufficient detail noted on
Corporate card or PO purchases?
- Are
invoices promptly verified to allow early detection of possible misuse?
- Is corporate card/PO usage
regularly audited to confirm purchases occurred and that goods were received?
Using agency discounts/tax exemptions for private purposes
- Are University
purchasing
instruments used for only university use? Purchasing items for personal use with
University purchasing instruments is not permitted – even if the amount
is immediately reimbursed to Murdoch.
SERVICE
DELIVERY
Collusion between staff and client
(eg
services undercharged, invoice/infringement not raised, records go missing,
benefits overpaid)
- Are
processes in place to minimise the risk of collusion, such as job rotation and
segregation of duties?
- Are processes in place to reconcile service delivery with charges raised?
- Are benefit payments and records audited?
Services/benefits provided to non-existant clients
POSSIBLE INDICATORS
OF FRAUD
The presence of one or more of the
following indicators of fraud does not mean that fraud is occurring. They may
be the result of other factors. Therefore these indicators
should be viewed from a wider context. This segment is is dealt with in two sections
Work Practices
- Missing expenditure vouchers
& unavailable official records.
- Crisis management coupled
with a pressured business environment.
- Excessive variations to
budgets or contracts.
- Lack of Senate or Board
oversight.
- Bank and ledger
reconciliations are not maintained or cannot be balanced.
- Excessive movements of cash
funds or transactions between accounts.
- Unauthorised changes to
systems or work practices.
- Lowest tenders or quotes
passed over with minimal explanation recorded.
- Lost
assets.
- Absence of controls and audit
and management trails.
- Lack of clear financial
delegation.
Employee Behaviour
- Refuse, evade or delay
producing files, minutes or other records.
- Unexplained employee absences.
- Gambling while at work.
- Frequent
borrowing money from fellow
employees while at work.
- Placing undated/post dated
cheques in petty cash.
- Personal creditors appearing
at the workplace.
- Covering
up inefficiencies.
- Excessive
staff turnover.
- Employees
with outside business interests or other jobs which conflicts with their duties.
- Signs
of excessive drinking or drug abuse.
- Managers
bypassing subordinates.
- Subordinates
bypassing managers.
- Secretiveness.
- Marked
character changes.
- Excessive or apparent total
lack of ambition.
- Excessive control of records
by one officer.
- Refusal to comply with normal
rules and practices.
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