MCC645: Issues and Crisis Management

This unit explores the theory and practice of issues and crisis management in public relations. It provides some important principles for communicating in a conflict or crisis situation, and offers a critical understanding of stakeholder engagement. In addition to learning about communication and conflict from a critical perspective, students have the opportunity to develop negotiation, mediation and conflict resolution skills through workshops and role play.

Related Unit Codes:

Points	4
Enrolment Options	Murdoch: S1-internal
Contact Time	Lectures: 1 hour per week; tutorials 1.5 hours per week; workshops: 2 hours per week for 3 weeks.
Prerequisites	Enrolment in an Honours or Postgraduate course.
Exclusions	Students who have successfully completed MSC345/MCC345/MSC545/MCC645 Communication and Conflict Management may not enrol in this unit for credit.
Notes	Graduate, Postgraduate and Honours students should enrol in the higher-level code for this unit.
School	School of Media Communication and Culture
Unit Coordinator	Mrs Renae Desai Position: Lecturer E-mail: R.Desai@murdoch.edu.au Location: Murdoch Campus Education and Humanities Room 3.068 Phone: Prefix: +618 9360 6202
Unit Contacts	Contact Phone Prefix: +618 Location Explanation of Location Codes Teaching Period(s) Mrs Renae Desai Lecturer (R.Desai@murdoch.edu.au) 9360 6202 Murdoch Campus Education and Humanities Room 3.068 MURDOCH S1: Internal (15/02/2010 - 11/06/2010)

Check the Teaching Timetable Search for a Booklist for MCC645 View Reserve and ECMS resources for MCC645 View further details in the Handbook

Key to Offshore Campus Location abbreviations: APMISIN Asia Pacific Management Institute (Singapore) CEJTOKYO Chiropractic Education Japan (Tokyo) JKURASHIKI NET Corporation (Kurashiki, Japan) KDUPG KDU College (Penang, Malaysia) KDUPJ KDU College (Petaling Jaya, Malaysia) SGP-REPOLY Republic Polytechnic (Singapore) SMANUFED Singapore Manufacturing Federation ZHENGZHOU Zhengzhou University (China)