MCC345: Issues and Crisis Management

This unit explores the theory and practice of issues and crisis management in public relations. It provides some important principles for communicating in a conflict or crisis situation, and offers a critical understanding of stakeholder engagement. In addition to learning about communication and conflict from a critical perspective, students have the opportunity to develop negotiation, mediation and conflict resolution skills through workshops and role play.

Related Unit Codes:

Points	4
Enrolment Options	Murdoch: S1-internal
Contact Time	Lectures: 1 hour per week; tutorials 1.5 hours per week; workshops: 2 hours per week for 3 weeks.
Prerequisites	MCC204 Public Relations: Contemporary Approaches (or MCC204 Public Relations: Theory and Writing or MSC235 Public Relations: Principles and Writing Practice).
Exclusions	Students who have successfully completed MSC345 or MCC345 Communication and Conflict Management may not enrol in this unit for credit.
Notes	Graduate, Postgraduate and Honours students should enrol in the higher-level code for this unit.
School	School of Media Communication and Culture
Unit Coordinator	Mrs Renae Desai Position: Lecturer E-mail: R.Desai@murdoch.edu.au Location: Murdoch Campus Education and Humanities Room 3.068 Phone: Prefix: +618 9360 6202
Unit Contacts	Contact Phone Prefix: +618 Location Explanation of Location Codes Teaching Period(s) Mrs Renae Desai Lecturer (R.Desai@murdoch.edu.au) 9360 6202 Murdoch Campus Education and Humanities Room 3.068 MURDOCH S1: Internal (15/02/2010 - 11/06/2010)

Check the Teaching Timetable Search for a Booklist for MCC345 View Reserve and ECMS resources for MCC345 View further details in the Handbook

Key to Offshore Campus Location abbreviations: APMISIN Asia Pacific Management Institute (Singapore) CEJTOKYO Chiropractic Education Japan (Tokyo) JKURASHIKI NET Corporation (Kurashiki, Japan) KDUPG KDU College (Penang, Malaysia) KDUPJ KDU College (Petaling Jaya, Malaysia) SGP-REPOLY Republic Polytechnic (Singapore) SMANUFED Singapore Manufacturing Federation ZHENGZHOU Zhengzhou University (China)