iT Service Desk Knowledge Base - Most Popular Questions http://www.murdoch.edu.au/itservicedesk/kb en-us http://www.murdoch.edu.au/itservicedesk/kb ActiveKB NX itservicedesk@murdoch.edu.au Mon, 23 Nov 2009 06:46:57 WST 20 Monitoring your Quota http://www.murdoch.edu.au/itservicedesk/kb/questions/75/ To check the balance remaining on your quota please follow these instructions: Go to the following address: http://proxy.murdoch.edu.au/secure/gateway.php At the pop up enter your Murdoch U ... Charlotte Stevenson Wed, 05 Sep 2007 14:55:13 WST How do I start using my internet quota? http://www.murdoch.edu.au/itservicedesk/kb/questions/103/ How do I start using my internet quota? Bill Sorensen Wed, 07 Oct 2009 16:04:38 WST Student Email Addresses http://www.murdoch.edu.au/itservicedesk/kb/questions/2/ The University automatically provides you with an email address, of the format yourstudentnumber@student.murdoch.edu.au. You can use another private email address if you prefer, however accessi ... Charlotte Stevenson Fri, 18 May 2007 15:10:47 WST Locations and details of computer labs http://www.murdoch.edu.au/itservicedesk/kb/questions/18/ General Computing Labs Murdoch University provides several general purpose computer laboratories which are available to all students. These laboratories all run the Microsoft Windows XP operati ... Tamara Phillips Tue, 15 Jul 2008 15:56:23 WST Importing contacts from Excel into Outlook and using them for Distribution List http://www.murdoch.edu.au/itservicedesk/kb/questions/28/ Open Excel documents containing contact, such as data imported from Callista Open the "Outlook Contact Export Import Template.xls" (LINK at the end of this instructions) as a template that h ... Charlotte Stevenson Wed, 06 Dec 2006 14:42:37 WST Change your IP address http://www.murdoch.edu.au/itservicedesk/kb/questions/19/ Changing an IP Address Open Windows Start Menu Open Control Panel Classic view: Open Network ConnectionsUniversity Content - University Management, and then Network Connections ... Charlotte Stevenson Fri, 22 Jun 2007 12:53:23 WST How do I find my MAC address http://www.murdoch.edu.au/itservicedesk/kb/questions/104/ There may be occasions when you are asked for your MAC address, this is a unique code given to each network card in your computer (not to be confused with an Apple MAC computer).A mac address is ... Charlotte Stevenson Fri, 22 Jun 2007 14:13:12 WST Free Internet Access http://www.murdoch.edu.au/itservicedesk/kb/questions/44/ When dialed up to Murdoch University as your ISP (Internet Service Provider), you have free access to a number of sites. These include all Murdoch University webpages and any site on the WAIX ne ... Charlotte Stevenson Fri, 18 May 2007 15:13:53 WST Pricing Schedule for Printing in Student Computer Labs http://www.murdoch.edu.au/itservicedesk/kb/questions/117/ Bill Sorensen Fri, 20 Feb 2009 12:37:15 WST Printing in Computer Labs http://www.murdoch.edu.au/itservicedesk/kb/questions/25/ Each student has a printing account, and this account is used for printing in all the computer labs, including the Library (except Public Access computers. When you login to a computer a windo ... Charlotte Stevenson Wed, 05 Sep 2007 10:29:58 WST