[ Murdoch University logo and link to homepage ]

   iT Service Desk

CONTACT US
(08) 9360 2000
itservicedesk@murdoch.edu.au
Online incident logging system.
View the status of a current request or create a new one.
Visit us at the South Street Campus Library North Wing Level 2 in the Learning Common 2 area Hours.
IT Service Desk
Office of IT Services
Murdoch University
South St - Murdoch - WA - 6150
HOT LINKS   
>> IT Knowledge Base
>> IT services for staff A - Z
>> IT services for students A - Z
>> Office of IT Services
>> Change your password
>> Information for new staff
>> Guide to IT for Staff
>> Buying IT Equipment & Software
>> IT Training Resources
>> Software License Agreements
>> IT @ home
>>

Wireless Access

  
CURRENT NETWORK & SERVICES STATUS ADMIN ONLY - reportRSS feedADMIN ONLY - modify
  • (02 Feb 10, 16:41) Scheduled outage of SQL Database server Today, Tue 2nd Feb 2010 at 5 PM
    • Due to necessary maintenance to increase the disk capacity of database drives on one of the production SQL DB servers, there will be a scheduled outage of the following databases starting at 5.pm today, Tuesday 2nd  February 2010.
       
      RMS
      Q-Flow
      PaperCut
      Policy Manager
      OrgPlus
      IRMA
      Ensemble
       
      The outage is expected to take up to 2 hours.
       
      we apologise for the late notice and any inconvenience.
  • (27 Jan 10, 11:58) IT General Maintenance Schedule for 2010
  • (25 Jan 10, 11:47) Callista undergoing urgent database maintenance.
    • Callista, MyInfo and  the Online Response System will be unavailable from 12 midday today for approximately 30 minutes due to  unforeseen urgent database maintenance.
       
      Could you please close any Callista session you may have prior to midday.
       
      We apologise for the inconvenience and will notify you by email when the system is available again.
LATEST TOPICS FROM THE KNOWLEDGEBASE RSS feed
Regular IT General Maintenance Schedule
The goal of the regular maintenance schedule is to ensure that all IT services are maintained on a regular basis so that interruptions to services during normal operating hours are minimised.&nb ...

Student Email Addresses
The University automatically provides you with an email address, of the format yourstudentnumber@student.murdoch.edu.au.
You can use another private email address if you prefer, however accessi ...

Connecting to your Student Home Drive
All students have 125Mb of allocated space on a network server called "mydisk", which is called your Home Drive. When you login to a computer in the computer labs you should be connected to this ...

What options do I have for saving files in computer labs?
Options for saving files in Computer Labs include:

Copying your work to a USB key/Thumb drive. You can use a USB key/thumb drive in all computer labs.
Burning your work to DVD/CD.&nbs ...

Minimum and uniform Macintosh OSX Support Level at Murdoch - Mac OS X 10.5 (Leopard) - Technology Position Statement - UPDATED 9 October 2009
Purpose: The purpose of this document is to provide clear direction to the University community on the minimum supported level of Operating System for Murdoch’s Macintosh fleet.
Product: ...

iT SERVICE DESK NEWS ADMIN ONLY - modifyRSS feed
LIVE SUPPORT
Login to chat
KNOWLEDGE BASE
ONLINE ORDERING