iT Service Desk - Murdoch University


CONTACT US
	(08) 9360 2000
	itservicedesk@murdoch.edu.au
	Online incident logging system. View the status of a current request or create a new one.
	Visit us at the South Street Campus Library North Wing Level 2 in the Learning Common 2 area Hours.
	IT Service Desk Office of IT Services Murdoch University South St - Murdoch - WA - 6150


HOT LINKS
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>>	Office of IT Services
>>	Change your password
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CURRENT NETWORK & SERVICES STATUS

(02 Feb 10, 16:41) Scheduled outage of SQL Database server Today, Tue 2nd Feb 2010 at 5 PM
- Due to necessary maintenance to increase the disk capacity of database drives on one of the production SQL DB servers, there will be a scheduled outage of the following databases starting at 5.pm today, Tuesday 2nd February 2010.
  
  RMS
  Q-Flow
  PaperCut
  Policy Manager
  OrgPlus
  IRMA
  Ensemble
  
  The outage is expected to take up to 2 hours.
  
  we apologise for the late notice and any inconvenience.
(27 Jan 10, 11:58) IT General Maintenance Schedule for 2010
- In order to minimise interruptions to services during normal operating hours, a Regular IT General Maintenance Schedule has been prepared for 2010.
(25 Jan 10, 11:47) Callista undergoing urgent database maintenance.
- Callista, MyInfo and the Online Response System will be unavailable from 12 midday today for approximately 30 minutes due to unforeseen urgent database maintenance.
  
  Could you please close any Callista session you may have prior to midday.
  
  We apologise for the inconvenience and will notify you by email when the system is available again.


LATEST TOPICS FROM THE KNOWLEDGEBASE
Regular IT General Maintenance Schedule The goal of the regular maintenance schedule is to ensure that all IT services are maintained on a regular basis so that interruptions to services during normal operating hours are minimised.&nb ... Student Email Addresses The University automatically provides you with an email address, of the format yourstudentnumber@student.murdoch.edu.au. You can use another private email address if you prefer, however accessi ... Connecting to your Student Home Drive All students have 125Mb of allocated space on a network server called "mydisk", which is called your Home Drive. When you login to a computer in the computer labs you should be connected to this ... What options do I have for saving files in computer labs? Options for saving files in Computer Labs include: Copying your work to a USB key/Thumb drive. You can use a USB key/thumb drive in all computer labs. Burning your work to DVD/CD.&nbs ... Minimum and uniform Macintosh OSX Support Level at Murdoch - Mac OS X 10.5 (Leopard) - Technology Position Statement - UPDATED 9 October 2009 Purpose: The purpose of this document is to provide clear direction to the University community on the minimum supported level of Operating System for Murdoch’s Macintosh fleet. Product: ...

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