For further technical assistance, contact the IT Service Desk, either by phone 61 (8) 9360 2000, or use the Live Support service.
Navigation
Information has been grouped into a set of theme pages. A horizontal menu bar provides a number of tabs to enable you to move between the theme pages and the University Home Page. The tabs are labelled | Home | Current Students | MyUnits | MyInfo | MyServices | Help.
The top header for each theme page has a set of standard links
Murdoch University Home Page (Logo)
Current Students
Murdoch Staff
and a search box:
Murdoch Search
Login
The horizontal menu bar on each theme page provides a number of tabs. If you select the 'MyUnits' or 'MyInfo' tab, the theme page displayed will include a region with a login prompt. The region will include the word 'access', eg. MyUnits Access, MyInfo Access.
When you login to 'MyUnits' you will be authenticating against the Murdoch Authentication & Identification System (MAIS) and a login session for you will be created in the MAIS database. This means that when you select a link to a system or service that usually requires you to enter your Murdoch Username and Murdoch Password at a MAIS login screen, you may not be prompted to login again unless a set time period has elapsed and your login session details held in the MAIS database are too 'old'.
Although 'MyInfo' also uses the MAIS database for authentication, for security purposes, you will always be prompted to login to the 'MyInfo' system, even if you have already logged into 'MyUnits'.
Logout
A Logout link is provided on each theme page below the horizontal menu bar. You are advised to use this logout link at all times to ensure that when you have accessed a MAIS restricted system or service, you have logged out of the MAIS database, the MyInfo system, the Learning Management System (LMS) and Lectopia.
Please be aware that if you use this service in a public area such as the Library, or in a computing laboratory, and login to either 'MyInfo' or 'MyUnits', and then leave the area without using the logout option provided, then, depending on whether or not your session has timed out, you may have allowed another person to have access to your personal details.
After using the logout link it is recommended that you close your Web browser.
Theme pages
Theme pages are offered as tabs on a horizontal menu bar.
Each theme page includes a set of regions. Some regions are common to each theme page. For example, you will find a menu repeated on the left hand side, although the menu options are different on each theme page.
With the exception of the Current Students page and the Student Help page, each theme page has a region at the bottom with a Keyword Search box to allow you to search the Student Information Index. This index is based on entries in the Murdoch A to Z Index that have been flagged as relevant to students (eg. Services).
Searching for more information?
If you are unable to locate the information resource, service or system, that you are looking for via the left hand side menu options, or via the Student Information Index Keyword Search offered in the bottom region of a theme page, try the Murdoch Search offered on the top right hand side of each theme page.
The menu options offered here are similar to those used by the Students Information Index. Some options link to sections within that index, whilst other options are to sections within the more general Murdoch A to Z Index (eg. Timetables and Dates). There is also an option for the Policies Index.
Welcome
Introductory text is provided here. This text will change over time.
Feature Modules
This region includes a set of 6 feature modules with their accompanying icons and some explanatory text to assist you.
Currently highlighted are popular services such as the Library, Quota and Webmail.
Promotional Modules
This region includes one or more promotional placements. These take the form of an image with a link to a service, or to information about an upcoming event of potential interest to students. at present there is a promotional placement for a new Student Help page and for the Student Guild. Other services are likely to be promoted at different times of the year.
MyUnits
The MyUnits page includes regions for the following:
The menu options offered here have been selected as links most relevant to student learning activities. They include services such as the Library, LMS Support, Student Learning, Timetables and the Units Index.
The menu options will be revised over time.
MyUnits Access
A login prompt displays in this region if you do not have a current MAIS database session. You will need to enter your Murdoch Username and Murdoch Password at a login screen. Once you have successfully logged into the MAIS this region will no longer be displayed.
Unit Materials - Technical Issues
After you have logged in, the MyUnits Access region will be replaced with the Unit Materials - Technical Issues region if there are known technical issues with the Learning Management System (LMS) used to pull data into the Unit Materials region on the MyUnits page. This region is used to alert you to potential problems with viewing/pulling this data.
Unit Materials
After you have logged in, the MyUnits Access region will be replaced with the Unit Materials region.
This region lists the units you are enrolled in, with the Unit Code, the Unit Title, followed by a set of icons as shown in Image 1 below. There is a key for the icons. The icons are for: Unit Information, Online Unit and Lectopia. Also listed are any online communities that you are participating in, displaying the same icon as that used for an online unit.
There is a checkbox you may use to 'Show Future Units', ie. units you have enrolled in for the next semester or trimester, which may not yet have associated unit materials available.
Image 1: Screenshot of Unit Materials on the MyUnits page.
Related Information
This region is used to highlight information resources and services relevant to student learning activities. In addition to a selection of links there is a Keyword Search box. A search will retrieve links from the Murdoch A to Z Index that have been flagged as relevant to students.
You can also search by Unit Code or Unit Title to retrieve a link to the Unit Welcome Page and identify your Unit Coordinator.
Promotional Modules
This region includes one or more promotional placements. These take the form of an image with a link to a service, or to information about a change in learning services that is of interest to students. At present there is a promotional placement for the Upgrade of WebCT. Other aspects of learning services are likely to be promoted at different times of the year.
MyInfo
The MyInfo page includes regions for the following:
The menu options offered here have been selected as links most relevant to student administrative activities. They include services such as the Examinations, Graduations, Handbook and Timetables and the Office of Central Student Administration.
MyInfo Access
A login prompt displays in this region. You will need to enter your Murdoch Username and Murdoch Password at a login screen. Once you have successfully logged in, a new window will display for the MyInfo system.
Student Services News
This region includes an 'Important Notice' section where you will be notified about of current information about items such as Centrelink requirements, results, sign ups for tutorials. When MyInfo is unavailable due to upgrades of the system, you will be advised of downtimes in this region.
Other information or news items from the Office of Central Student Administration may at times be included here.
Related Information
This region is used to highlight information resources and services relevant to student administrative activities. In addition to a selection of links there is a Keyword Search box. A search will retrieve links from the Murdoch A to Z Index that have been flagged as relevant to students.
You can search by Unit Code or Unit Title to retrieve a link to the Handbook entry or to a Unit Welcome Page and identify your Unit Coordinator.
MyServices
The MyServices page includes regions for the following:
The menu options offered here have been selected as links to facilities and services used by students. They include services such as the Bookshop, IT Service Desk, Library and Student Learning. There is also a link to information on Access, Login and Password. Use this link to find information about the Murdoch Password and Murdoch Username, or for a summary of how access restrictions are implemented at Murdoch.
The menu options will be revised over time.
Current IT Issues
If there are significant technical problems with systems used to provide services to students, this region will be used to advise you of the problem, using up-to-date information also made available from the IT Service Desk as Current Network & Services Status.
Related Information
This region is used to highlight information resources and services relevant to students. In addition to a selection of links there is a Keyword Search box. A search will retrieve links from the Murdoch A to Z Index that have been flagged as relevant to students. This subset has services assigned to one of six categories:
This region includes one or more promotional placements. These take the form of an image with a link to a service, or to information about a change in services that is of interest to students. At present there is a promotional placement for the Student Guild. Other services are likely to be promoted at different times of the year.
Student Help
The Student Help page includes regions for the following:
The menu options offered here are similar to those used by the Students Information Index. Some options link to sections within that index, whilst other options are to sections within the more general Murdoch A to Z Index (eg. Timetables and Dates). There is also an option for the Policies Index.
Introduction
As a number of 'help' services are restricted to enrolled students, this region includes links to information on the Murdoch Username and Password. The region also refers students to the MyServices page for a listing of Support Services.
Feature Modules
This region includes a set of 6 feature modules with their accompanying icons and some explanatory text to assist you. This may include hours of availability for a service.
Currently highlighted are online chat services and FAQs.
Promotional Modules
This region includes one or more promotional placements. These take the form of an image with a link to a service, eg.the IT Live Support service.
What do you want to do next?
This region includes a set of useful links, eg. 'View help for changing your Murdoch Password'. These links will be revised to include alternative links at different times of the year.
Data from systems
Data may be pulled from systems at Murdoch and displayed in regions on the theme pages. The databases for these systems are hosted on a number of different computers. The time taken to pull data from a database and display the data in a region may be affected by the complexity of the query to the database, the processing capacity of the computer hosting the database, and the setup for the caching of data. Data is cached so that if a database for a system is unavailable for technical reasons, eg. an upgrade of a system, then you will still be able to view data, though not necessarily the most current data.
The systems and services from which data is currently pulled include:
Current Students
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