Murdoch PasswordMurdoch PasswordThe Murdoch Password is used with the Murdoch Username (ie. a Staff Number, Student Number, or Person Number) as a login at a login screen. One login screen that requires a user to enter a Murdoch Username and Murdoch Password is the MAIS login screen. The MAIS login screen displays if a user selects the Murdoch Password Change system, or an information resource that has had access restricted via the Murdoch Authentication & Identification System (MAIS). After changing your Murdoch Password, there will be a delay of up to 20 minutes before the new password is available for login for some systems and services. Users are advised to refer to the relevant section in Login Synchronisation to see:
Murdoch Password (Staff)A Murdoch Password is allocated to a new staff member. It must be collected from the IT Service Desk counter (Level 2, North Wing, Library, Murdoch Campus). A new staff member needs to attend in person, taking with them:
After receiving their Murdoch Password, a staff member should refer to the Help Topic Forgotten Your Murdoch Password? to find out how and where to obtain a new password, should they later forget their password. Murdoch Password (Students)When accepting their offer of enrolment, new students are able to set their Murdoch Password. Details required to initiate this process are included in the 'Offer Letter' posted to students. Any new student who does not have a Murdoch Password should contact the IT Service Desk by phone, or by visiting the IT Service Desk counter, Level 2, North Wing, Library, Murdoch Campus. After setting their Murdoch Password, any new student who has forgotten their password, should refer to the Help Topic Forgotten Your Murdoch Password? to find out how and where to obtain a new password. When a student uses the Murdoch Password Change (Students) system, or has a new Murdoch Password generated for them by the IT Service Desk, the new password will be available for use with all systems and services though there may be a delay before it is fully synchronised. Students should be aware that not all systems and services they use make use of the Murdoch Password. Where the Murdoch Password is reticulated, students should expect a delay of 20 minutes between changing their Murdoch Password and being able to use the new password for login to other systems and services. Murdoch Password (Others)The database for the Murdoch Authentication & Identification System (MAIS) contains entries for authorised persons who are 'other' than staff or students of Murdoch University. For example, contract staff who are not recorded in the Human Resources System may have an entry in the MAIS database. A Murdoch Password is allocated to an 'other' person when a MAIS database entry is created for them by authorised staff in the Office of Information Technology Services. The Murdoch Password (and a Murdoch Username) should be collected in person from the IT Service Counter (Level 2, North Wing, Library, Murdoch Campus) by the applicant. The applicant needs to take with them:
A MAIS 'Other' entry in the MAIS database is valid for 12 months unless an earlier expiry date is specified by the MAIS Authorised Agent. The Murdoch Password will be generated on secure stationery and then handed to the applicant. After receiving their Murdoch Password, an 'other' person should refer to the Help Topic Forgotten Your Murdoch Password? to find out how and where to obtain a new password, should they later forget their password. For more information, including how to obtain a Murdoch Password if you are unable to be on campus, refer to the Murdoch Password Help (Others). Murdoch Password HelpManaging Your Murdoch PasswordPersons who have been issued a Murdoch Password must keep it confidential and secure and not make it available to any other person. To manage your password, follow these guidelines:
Selecting Your Murdoch PasswordThe following groups have different requirements for Murdoch Passwords. Please select from the following to determine what the requirements are for your Murdoch Password. Changing Your Murdoch PasswordThis Murdoch Password Change system is available to the following groups: Forgotten Your Murdoch Password?It is advisable to formulate a Murdoch Password that is easy to remember (but difficult to guess), as obtaining a new Murdoch Password can take time and effort. There are different requirements for obtaining a new Murdoch Password, depending on the group you are a member of. Please select from the following:
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