MURDOCH     INDEX     SEARCH     PEOPLE  
Index >>  Help >> 

Login at Murdoch

The most commonly used login at Murdoch University is the Murdoch Username and the Murdoch Password. The Murdoch Username is based on an Identification Number (eg. Staff Number, Student Number, or Person Number).

  • To log in to computing and network facilities such as computer workstations, a user is required to enter a valid Murdoch Username and Murdoch Password.
  • Access to application systems (eg. MyHR, MyInfo, My Library) is restricted and requires a user to enter a valid Murdoch Username and Murdoch Password at a login screen.
  • Access to services such as MyMurdoch and Webmail is restricted and requires a user to enter a valid Murdoch Username and Murdoch Password at a login screen.
  • Where information resources have been restricted via the Murdoch Authentication & Identification System (MAIS), a user is required to enter a valid Murdoch Username and Murdoch Password at a login screen. For example: When a student uses an account with an Internet Service Provider to access Murdoch University information resources, such as past exam papers. These resources may not be restricted to students whilst using on-campus facilities, or whilst connecting through the University modem pool.

Whilst accessing certain systems and services, users may not be required to login if they are already logged in to another system or service. This is called login persistence, or single sign-on, but this feature is not available across all systems and services.

There are some systems and services that do not use the Murdoch Username and Murdoch Password.


Your Login for Systems & Services

The following is a selection of systems and services with a Web interface that require to authenticate by entering their Murdoch Username and Murdoch Password. Other systems and services with a Web interface that require authentication are listed in the index of E-Services. The Murdoch Username and Murdoch Password is also the login combination for a range of computing and network facilities.

Systems & Services with a Web Interface

  • Academic Promotions System (APS)
  • Used by academic staff to apply for promotion
  • Alumni Career Mentoring
  • Used by current students to select an alumni as a mentor
  • Communications Applications
  • Telephone PIN numbers and equipment, Internet traffic usage
  • Graduate Attributes Mapping Tool (GAMP)
  • Internet Traffic & Modem Time Quota System
  • Used by students to monitor their use of their Internet Quota
  • IT Service Desk System
  • Used by students and staff to report IT problems
  • Library Portal (AARLIN)
  • The multiple database search facility, used by staff and students
  • Murdoch Authentication & Identification System (MAIS)
  • The editing interface to MAIS used by staff, students and MAIS 'others' to change their Murdoch Password
    The editing interface to MAIS used by for custodians and grantors to grant MAIS Authority Type Codes to persons with entries in the MAIS database
  • My Library
  • The facility used by staff and students to check or renew items on loan, check or cancel items on hold, save catalogue searches and setup email alerts
  • MyHR
  • Used by staff to check their leave history, leave entitlements and their pay
  • MyInfo
  • Used by students to access details of their enrolment, their unit results, to enrol in activities (tutorials, laboratories, workshops) and also to change their contact details such as postal and email address
  • MyMurdoch (student)
  • The Student Portal, used to access online Unit Materials, view a Personal Calendar and also to login to the MyInfo system
  • MyMurdoch (staff)
  • The Staff Portal, used to access the Learning Management System (LMS), Lectopia and to view Personal Information such as Leave Balances
  • Research Management System (IRMA)
  • Used by staff to edit their publications details
  • Travel Insurance Registry
  • Used by staff to record travel details for insurance purposes
  • Webmail (student)
  • Webmail (Exchange)

Computing Facilities & Services

Other systems and services without a Web interface and various computing and network facilities also use the Murdoch Username and Murdoch Password for login. They include:

  • Citrix Application Access
  • Computing Laboratories
  • For more detail, including building locations and number of computers, refer to Computing Laboratories

  • Exchange Email Access
  • File Shares
  • mydisk, mydata, groupdata
  • Modem/Dialup
  • Student Email
  • email clients using IMAP or POP
  • VPN Connection
  • Telephone, Internet traffic usage, modem/vpn access
  • Workstation Login

Single Sign-on and Your Login

Users should be aware that although some application systems (eg. My Library, MyHR) use the same login credentials (ie. Murdoch Username and Murdoch Password) for authentication, in many cases they may need to log in again when changing from one application system to another. This is because these systems use an authentication system which does not support login persistence between systems.

There are many situations where the Murdoch Authentication & Identification System (MAIS) is used to restrict access and in those cases where the MAIS Login screen is used for the authentication process, there is login persistence, or single sign-on, between different systems and services.

Example

Once a student has logged in to the Student Portal, MyMurdoch, and selected the MyUnits page, they are then able to select a link to Unit Materials held in the Learning Management System, or to a recording held in Lectopia, and connect to that service without having to login again.

This login persistence, or single sign-on, depends on a login session being held for the user in the MAIS database. A student will, however, be prompted to login again if a set time period has elapsed and their login session details are too 'old'.

For more details about the MAIS and login, refer to the MAIS Help Topics.


Login Synchronisation

Login synchronisation refers to the automatic reticulation of user credentials, the Murdoch Password, between systems and services.

When a user changes their Murdoch Password, the details are reticulated to all systems and services that use the Murdoch Username and Murdoch Password for login.

Systems and Services Where NO Password Synchronisation is Required

Examples of web-based systems and services where the Murdoch Password is available immediately after the password is changed, include:

  • Alumni Career Mentoring Program
  • Elections - Electronic Voting
  • Gartner Portal
  • IT Ordering System
  • Library Portal (AARLIN)
  • Online Unit Request System
  • Scholarships Applications

To identify other systems and services that use the MAIS Login screen for authentication, refer to the following listing.

Systems & Services That Require Password Synchronisation - Up to 20 Minutes Delay

For some systems and services there is a delay in synchronisation. Users must wait after changing their Murdoch Password before logging in to these systems and services. Although synchronisation is done every 5 minutes, it may take up to 20 minutes for the changed password to be available.

Examples of web-based systems and services where there is a delay in scynchronisation include:

  • Bookings in Lectopia (BiL)
  • Electronic Course Materials Services (ECMS)
  • Graduate Attributes Mapping Tool (GAMP)
  • IT Service Desk System
  • Lectopia Staff Tool
  • Murdoch Online Survey System (MOSS)
  • My Library
  • MyHR
  • Webmail for Students
  • Webmail (Exchange) for Staff

To identify other web-based systems and services where password synchronisation is delayed, refer to the following listing.

Examples of computing and network services where there will be a delay (up to 20 minutes) in password synchronisation include:

  • Computing Laboratories
  • Internet Traffic & Modem Time Quota System
  • Modem/Dialup

Systems & Services That Require Data Synchronisation - More than 20 Minutes Delay

For some systems and services there is a longer delay in data synchronisation. This is the case with the Portal, MyMurdoch. The authentication process for access to this service includes login to both the MAIS and the Oracle Internet Directory. New students and new staff details are not automatically included in the Oracle Internet Directory. Their details (ie. Murdoch Username, Murdoch Password) are reticulated from the MAIS database to Active Directory each night. The synchronisation of data (eg. Murdoch Username) between Active Directory and the Oracle Internet Directory runs hourly. However, the process to add users to Portal access groups (eg. 'staff', 'student'), which also depends on synchronisation of data between Active Directory and Oracle Internet Directory, runs only once a day from 5:30AM.

When a student or staff member changes their Murdoch Password, they may find they need to wait over an hour, rather than up to 20 minutes, to allow for the synchronisation of data between Active Directory and Oracle Internet Directory, before they can successfully login again to MyMurdoch. If they try to login before synchronisation is completed, an Oracle Portal error page may display an error message (eg. WCC-41415 You don't have permissions to perform this operation).