Bookshop Survey ON CAMPUS Q1 - How often do you visit the bookshop on campus? Weekly 2-3 times per semester Once per semester Never Q2 - How often do you visit the bookshop website? Weekly 2-3 times per semester Once per semester Never Q3 - Would you like a bookshop newsletter? Yes No Q4 - Do you prefer: Visiting the bookshop Shopping online Q5 - How would you rate bookshop prices? Very high High As expected Low Very low Q6 - How did you find the range of goods available at the bookshop? Excellent Good Average Poor ABOUT OUR WEBSITE Q7 - How easy is the site to navigate? Very easy Easy Difficult Very difficult Q8 - Do you find the information on the Bookshop Website helpful? Very helpful Somewhat helpful Not particularly helpful FOR ONLINE SHOPPERS Q9 - Do you find our online store easy to use? Very easy Easy Difficult Very difficult Q10 - Do you compare prices and availability with other online stores before purchasing? Yes No Q11 - Do you like the "look and feel" of the online store? Yes No Q12 - Did you find our postage charges: High As expected Low Q13 - Were you comfortable providing your Credit Card number online to make your purchase? Yes No GENERAL Q14 Please provide any comments you feel will help us provide a better service? Q15 - Your name and email address: (optional) Name: E-mail:
Bookshop Survey
ON CAMPUS
Q1 - How often do you visit the bookshop on campus?
Weekly 2-3 times per semester Once per semester Never
Q2 - How often do you visit the bookshop website?
Q3 - Would you like a bookshop newsletter?
Yes No
Q4 - Do you prefer:
Visiting the bookshop Shopping online
Q5 - How would you rate bookshop prices?
Very high High As expected Low Very low
Q6 - How did you find the range of goods available at the bookshop?
Excellent Good Average Poor
ABOUT OUR WEBSITE
Q7 - How easy is the site to navigate?
Very easy Easy Difficult Very difficult
Q8 - Do you find the information on the Bookshop Website helpful?
Very helpful Somewhat helpful Not particularly helpful
FOR ONLINE SHOPPERS
Q9 - Do you find our online store easy to use?
Q10 - Do you compare prices and availability with other online stores before purchasing?
Q11 - Do you like the "look and feel" of the online store?
Q12 - Did you find our postage charges:
High As expected Low
Q13 - Were you comfortable providing your Credit Card number online to make your purchase?
GENERAL
Q14 Please provide any comments you feel will help us provide a better service?
Q15 - Your name and email address: (optional)
Name: E-mail:
