Murdoch University Health: Medical Service

Referrals and Investigations

In Australia, appointments with a specialist doctor and community psychologists require a referral letter from a general practitioner (GP). If you think you may need to see a specialist, come and chat to our GPs to find a specialist nearby to match your needs.

During your appointment, the doctor may refer you for further tests and investigations, some tests such as blood tests can be attended by the nurse within the clinic. Other tests such as x-rays, ultrasounds and other specialist investigations will need to be attended elsewhere. Your doctor will give you a referral card for other investigations, with details of where to go and appointment dates/times. Make sure to check in with your doctor re any fees for specialist tests and investigations.

All results of specialist reviews, tests and investigations will be forwarded to your treating doctor (GP) within our service, so they can continue to coordinate your health care.

Results

If you have been referred for tests or investigations during your appointment, your GP will advise you if you need to make a follow up appointment. You will be notified by the service if your results are abnormal and you require further review. Please note we do not routinely contact patients for normal tests results.

For confidentiality reasons, we do not give out test results over the telephone. Please also note that our staff are not able to give test results to patients unless authorised by the treating doctor.

Follow up appointments

Our service uses a recall reminder system to follow up on patients as appropriate. You may be contacted either by phone, SMS or letter to arrange a follow up appointment to either receive results and or follow up on treatment. The method of contact will be based on the urgency of the need to contact you.

It’s extremely important that your contact details are up-to-date. If we cannot contact you, this may delay your health care, so please ensure you advise reception staff of any changes to your contact details.

Preventative care

We are committed to preventative care, health education and promotion. We offer a range of leaflets, resources and advice for preventative health activities and lifestyle issues such as nutrition, exercise, alcohol, smoking and drugs. We may issue you reminder letters or SMS messages regarding preventative services appropriate for your care. Our Doctors also use state and National Registers such as the Australian Immunisation Registry and Cervical Smear Registry. If you do not wish to be part of this system, please advise our reception staff.